2/10 – Matig
30 aug 2025
We arrived late to the hotel and we came to rooms that smell like smoke, we asked to switch and they gave us rooms that smelled musty. This whole process took us 1,5 hours. Eventually they gave us another room after going to the reception and demanding a new room. The room was okay but it was not clean. There was dust and hair. You also have to keep asking housekeeping to bring the complimentary water, towels, tissues and other stuff. It was also a bit weird that there was a closet with no hangers. We had to ask for hangers as well. The location of the hotel is okay, but taxis are quite expensive if you book through the hotel. If you don’t want to book through the hotel than you have to wait a bit longer until a taxi drives by.
Christina
Christina, gezinsreis van 4 nachten
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