We liked the overall area, everything was well kept (plants, paths, etc.). All staff was kind and friendly. Kids club was a big plus for families with children, having a friendly staff also to kids who do not understand EN/FR. Overall good catering except for the ice cream that could be better. What disappointed us a bit were the locations within the area with a very poor or no wi-fi signal, even at the pool, as well as a lack of sunbeds near the pool and on the beach. If you do not wake up early enough, you probably won´t find a vacant sunbed anymore during the day. But on the whole we enjoyed the stay there.
Michal, Gezinsreis van 3 nachten, 12 feb. 2020
Stay away from this place!
Stay away from this hotel!
We had a terrible experience there and I wouldn’t recommend anyone to stay there.
We stayed there for 4 nights, on our last night, when organizing our stuff before the flight we found out that someone was picking our things and took 150$ out of 500$ we had (probably didn’t take all the money because they hoped we wouldn’t notice), when reporting the guest relations and reception they didn’t seem to be surprised and didn’t really do anything about it, only promised they will investigate it. Obviously it wouldn’t help us and we won’t get our money back and not only that, when checking out- we found out some extra charges we didn’t have (also here probably there are people that don’t check their bill and pay things they shouldn’t!) and they didn’t even apologized on it and requested us to pay the money! I would expect them to not charge us for 120$ of charges we had in order to make us to feel a little bit better after this terrible experience of knowing that the someone of the hotel staff got inside our room and picked our personal stuff!
Shame on you and hope other guests will be aware that there are thieves walking between them, whatcha your stuff carefully!
The location of the hotel is great but there are other hotels that self-respect theirselves and wouldn’t allow their guests to leave with such a bad feeling and aggravation.
Mor, Reis van 4 nachten, 15 dec. 2019
We had an amazing holiday at Long Beach. Excellent facilities and activities for the entire family. Only downside was the high cost of meals and drinks but otherwise everything else was great. Higly recommend this resort for families.
Gezinsreis van 5 nachten, 14 dec. 2019
Very good hotel, a lot of water activities included, very beautiful pools.
All the staff are very helpful, nice.
And Thank you to Navin for your help in Ile aux Cerfs.
Reis van 4 nachten, 12 dec. 2019
Very spacious, nice beach, great gym and sports facilities
Food was so so, however it was ebookers’ fault because they sold room + breakfast and breakfast was not included, so I need to pay myself. Very embarrassing!
Reis van 7 nachten, 26 nov. 2019
Very nice beach. Clean and spacious room. Good pool facilities for kids.
Gezinsreis van 1 nacht, 3 nov. 2019
Liked the spaciousness, The staff are absolutely marvellous.
Disliked the shortage of electrical outlets in the room.
Romantische reis van 2 nachten, 17 okt. 2019
Big rooms, nice patio, long beach, amazing pools abs spa
Reis van 1 nacht, 14 aug. 2019
Staff needs to be better trained for taking care of guest.
Manish, Gezinsreis van 4 nachten, 20 jun. 2019
Fantastic facilities! Loved the great entertainment that was every night. Lovely lounge areas to relax. Best Spa massages!! We even went back whilst staying at another 5 star hotel as they were so good. The only downside was the lack of snack options I between 3-6pm ish but we found this at most hotels. The beach was a bit windy but it was their winter so expect that on the east coast further north. Otherwise great stay!!
Amanda, Romantische reis van 4 nachten, 8 jun. 2019