We have stayed at other Courtyards and would not recommend this one. When we made the reservation we asked for a balcony, but were told they were out when we got there, which may be possible, but was not notified as such ahead of our stay. The pool is supposed to be heated, but it was ice cold and the outside weather was blamed (its an indoor HEATED pool), so the pool was useless. What is the point of advertising an indoor pool if the outside weather is a factor on an INDOOR, HEATED pool. Grandkids wanted to stay, so we requested sheets for the pull out couch and we had to go get them ourselves at the front desk. Thankfully the bed, shower, toilet, sink and TV worked.