Hyatt Place Albuquerque Airport

Very impressive! Great, friendly staff, spacious room, great warm breakfast, loved the 12:00 checkout time. All for a reasonable price. It was conveniently located near the airprt, yet quiet.

The hot water for the shower was great.

Overall, fair. If you are looking for convenience to the airport and downtown, it’s great. We encountered several letdowns during our stay. First being I booked our hotel a month in advance. A king sized suite with bathtub (our 8 month baby was with us). Checking in I was told there were no king rooms available and were lodged in a 2 double bed. This was disappointing as I was trying to recreate our room at home for baby’s comfort. Second, the tub stopped didn’t stay so I was struggling to keep my baby warm, wash him fast etc. third, breakfast setup is horrible. Little sitting room. Waiting for help at front desk was awful. Also, neither phone in our room worked. They were plugged in yet said they needed to be charged. Highly disappointed. Thank you housekeeping for taking care of us; you were the highlight of our stay due to cleanliness!

Staff was nice I asked if they carried milk at the snack bar. They don’t but receptionist was nice enough to poor me some in a cup which I appreciated . She didn’t have too. :)

There was some misinformation given about staying at the hyatt. We purposely stayed because we called to make sure there was a shuttle service available to the amphitheater. Which was told there was. Upon check-in we asked again and got instructions on how the shuttle works. When we were ready for the ride we were told they do no shuttle. It was very frustrating and mostly disappointing to be told this information. Also, the services for the bar was not the greatest and when we wanted to order after hour food there was no one there to do that with. The room was very nice and comfortable. Just disappointing with the miscommunication