Holiday Inn Coventry M6, Jct.2

On my first night (xmas eve) I had to request a move from room 110. The radiator was jammed on. I was unable to turn it off because the TRV was broken. This request was at 23.50. The Manager duly obliged and was very helpful with my belongings to room 116. 2nd & 3rd days were fine because I was inebriated. The 4th night was a nightmare. The heating hadn't been turned on at all. The hot water was running to the TRV, and could be heard inside the walls and out from the radiator. I was awake at 02.30 stuffing pillows and anything else I could get my hands on to silence the noise. It didn't work. I told the nightshift reception I would be making a complaint. When I checked out the following morning, I complained about the noise coming from the plumbing. The answer from the dayshift Manager was "So what do you want me to do about it". It was always a question as an answer. I told the Manager I would be in touch. That fourth night was the worst night I had spent in a Hotel, & I have been in some decidedly dodgy hotels in my time. I will never stay at this Hotel again. It came across to me as I had booked with a 3rd party, my son & I were put into rooms in the bowels of the Earth. The hotel was sparse for overnighters, but we were still kept below ground level when asked to be moved.

Great comfy room

It was perfect! What more can I say? Only......Thank You.x

We enjoyed the stay emensly, very clean and the use of the pool was great too.

When we arrived we were told our room was a twin,we booked a double. We were then found a double after we said we didn't want twin.radiator in this room could not be regulated and was on full all night making it impossible to sleep. Complained next morning were told it would be looked at, same again second night, so hot couldn't sleep even without covers, had to sit in lobby in morning before breakfast because heat all night made me feel sick. Reported next morning and were told chambermaid had turned it down!!!!!! Stay here because we visit family in Coventry , never had cause for complaint in the past, had 3 hour drive home without two nights sleep!