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Accommodatie aan het strand in Playa del Carmen, met 6 restaurants en gratis waterpark
Het hotel is wat gedateerd, maar brandschoon. De mensen die er werken zijn…
6 nov. 2020
Heerlijk hotel en veel dingen om te doen in de omgeving.
2 mei 2019
Deze accommodatie heeft aangegeven te voldoen aan de schoonmaak- en desinfectierichtlijnen volgens Intertek Cristal (externe deskundige - wereldwijd) en Safe Travels (WTTC - wereldwijd).
Onthoud: verzamel 10 stempels en ontvang 1 bonusnacht*
De spa is dagelijks geopend.
Deze accommodatie bevestigt dat er momenteel maatregelen worden genomen voor een extra grondige schoonmaak en de veiligheid van de gasten.
De accommodatie wordt schoongemaakt met desinfectiemiddel, veelgebruikte oppervlakken worden tussen verblijven in schoongemaakt met desinfectiemiddel en beddengoed en handdoeken worden op minimaal 60 °C gewassen.
Er zijn maatregelen voor social distancing genomen, het personeel draagt persoonlijke beschermingsmiddelen, in de belangrijkste contactruimen zijn schermen tussen personeel en gasten geplaatst, er wordt regelmatig gecontroleerd of personeelsleden koorts hebben, gasten kunnen hun temperatuur laten meten en gasten ontvangen ontsmettende handgel.
Gasten kunnen hier contacloos inchecken en contactloos uitchecken.
Individueel verpakte maaltijden zijn beschikbaar via roomservice.
Elke kamer blijft minimaal 24 uur onbezet tussen boekingen in.
De accommodatie bevestigt dat deze voldoet aan de schoonmaak- en desinfectierichtlijnen van Safe Travels (WTTC - wereldwijd) en Intertek Cristal (externe deskundige - wereldwijd).
Voor de veiligheid van gasten is deze accommodatie voorzien van een koolmonoxidemelder, een brandblusser, een rookmelder, een beveiligingssysteem, een EHBO-doos en raambeveiliging.
Deze accommodatie aanvaardt Visa, Mastercard en American Express. Contante betalingen zijn niet toegestaan.
*Bekijk Toeslagen & Beleid voor extra details of extra kosten
This resort is exellent in a lot of things. The food was very good and there was of lot of choices. The rooms were clean, large and quiet. The staff was very friendly and helpfull. Every day there were a lot of activities and in the evening there was often a theme, i.e. Latin, what was great. The drinks are also included and there was of lot to choose about. We will recommend this resort to all the people who want to go to Mexico en look for luxury which is affordable. The tours you can take (i.e. Chitzen Itza and snorkling) were not cheap though. But it was worth the money!
Peter, Reis van 9 nachten, 20 sep. 2018
Reception area is a bit dark and gloomy. They try to sell you “Covid” insurance at check in. The staff is friendly and the rooms are clean and spacious They stock the fridge with water, soda and beer. No coffee maker or microwave if you need those things. You MUST make dinner reservations every day. They have 3 restaurants that all have tasteless and portion sized meals. However they offer room service isn’t bad. You can order burgers, fries and nachos. That was their best service and it was quick. The pool was ok but I was not offered poolside drinks. The beach is small and open to the public. Unless you have a room with beach access you have to go outside the resort to get to it. Small inside bar and a coffee shop in the common area provided good service. There was no on-site entertainment. I felt safe walking the immediate neighborhood. The shopping and restaurants area outside the resort had something for everyone. A ton of shops to get your souvenirs and you can haggle a bit here and there. Overall I can’t recommend this resort. A few cosmetic upgrades are needed. The food also needs an upgrade. They need to bring in someone who has some knowledge on what people want to eat and most important how to make it taste good.
Daniel, Reis van 3 nachten, 25 aug. 2021
We booked about 2 weeks ahead of our trip. The location was great - walking distance to the ferry to Cozumel, to central shopping location, to fishing (Fishing with Ivan was fantastic!), etc. Several reviews ahead of time commented on challenges with dinner reservations - we didn't have any issues getting reservations for dinner - the four restaurants we went to were great, and only had issues with delays and poor service at the Mexican restaurant. The steakhouse was amazing! Oscar was fantastic and took tremendous care of us and our kids - the service was great across the board. The pool was warm. As other reviewers commented, the red algae was bad, but they were out there all day trying to clean it up. It did prevent us from spending time on the beach or in the ocean on property, which was disappointing, but not the fault of the resort. All in all, it was a great time and a fantastic getaway for our entire family.
Gezinsreis van 6 nachten, 10 aug. 2021
Had an amazing time and stay at Panama jack over all. The beach is basically gone due to hurricanes but it is what it is and had nothing to dye with hotel over all. We also had a big problem with sea weed invading the beaches but the hotel and playa del Carmen seemed to be doing what they could with such a huge problem. Hotel got rid of large amounts of sea weed and cleaned the beach up only for the sea weed to invade again like a day or two later. My family was usually gone on trips and when we weren’t, we stayed at the pool. Over all I would say it was 8 or 9 out of ten.
Christopher, Gezinsreis van 9 nachten, 20 jul. 2021
Wonderful experience! We couldn’t ask for friendlier service and accommodations were great!
Gezinsreis van 4 nachten, 8 jul. 2021
Romantische reis van 3 nachten, 18 jun. 2021
The place is awesome small but fancy and in the best location. Restaurant r awesome buffet was nasty and the cook doing omlets was so rude not only to me but many people I was about to complain but decided not to eat their anymore. Enjoyed my stay room is amazing.
Gezinsreis van 4 nachten, 17 jun. 2021
There is no beach at this place. The walkout rooms have no beach either!! Sandbags are saving this place from falling into the ocean. The buffet is just OK, best food is Bella by far. Pool area is nice, just not enough servers to get you drinks. Location to 5th Ave is good, but it’s all so commercial. Went during sea weed time so it’s stinks. No beach is usable anywhere in the area during this time. The spa was great and reasonably priced.
Gezinsreis van 5 nachten, 17 jun. 2021
Hotel staff was very accommodating to your needs. Pool wait staff was okay. I’m seeing on other reviews that the sea weed has been a problem for a couple years. It is a BIG problem mainly concentrated right there at hotel. The hotel or the Mexican gov needs to do something about it. Zero beach. I will find somewhere else to stay my next trip
Gezinsreis van 6 nachten, 17 jun. 2021
Gezinsreis van 5 nachten, 17 jun. 2021