Disappointing, not worth the money
Positives: the guy at reception during check in, very professional and attentive; the room was big, and goood location.
Unfortunately, the room was very old and outdated, the photos we saw before booking did not match with our room. Room was never serviced although was mean to be serviced daily (this was one of the reasons to book there). The room’s wifi was not working, the aircon was very noisy, when reported the first night, we were told would be fixed, never happened.
During the check out we were never asked if we enjoyed the stay, if it was ok or if we had any issues. The lady was only concerned to know if we had anything from the mini bar.
Overall, not good value for money, plenty of options for that price. Don’t think we would stay here again.
Joan, Reis van 2 nachten, 28 mei 2021
Well to start with - to access the room was a bit of an issue as the carpet was coming up and you had to really give the door a push, single bed doona on a double bed, exhaust fan cover with dust, bathroom cupboard was broken - when opened the shower cap box it had someones old make up remover inside (disgusting) - carpet was coming off the walls and bubbled and a major trip hazard, the bedside lamp didn't work- the curtains falling off the rails - was nothing like the rooms on the website.
Craig, Gezinsreis van 2 nachten, 13 mei 2021
Great apartment. Excellent location. Staff very friendly.
Kathryn, Gezinsreis van 1 nacht, 7 mei 2021
Room was awesome, loved the books, and the bed amazingly comfy.
Gezinsreis van 2 nachten, 18 mrt. 2021
Bathroom was dated and shower recess was very small. Lots of living area and beds were comfortable. Location was good for our purposes
Gezinsreis van 2 nachten, 11 mrt. 2021
Definitely NOT ‘premium apartment’!!
Please don’t call this ‘premium apartment’!! Fittings & furniture are 30 years old, worn out & smell musty!
Great location but that’s about it!
Lisa, Reis met vrienden van 1 nacht, 5 mrt. 2021
Friendly staff. Great location. Pool and spa area very nice
Antonios, Zakenreis van 1 nacht, 18 feb. 2021
We had a great two bedroom, two bathroom apartment for the weekend with a balcony that provided great views of the city and down towards the harbour. The apartment had everything we needed but the real standout was the customer service at the reception desk. The concierge was always so happy and friendly, asking us how our day was when we returned to the hotel each time. He was always willing to assist us with directions, calling us a taxi etc. Service with a smile!
Reis met vrienden van 2 nachten, 18 feb. 2021
Best pool, spa & sauna in a long time!
Excellent location, room position and price. Pool, sauna & spa all first class. Our room (7 nights) required new washing machine which came day we left, but staff helped with alternate machine on same floor. A couple of small things to improve for maintenance.. 2 ceiling downlights were not replaced and In-house line to front desk & housekeeping not working. Would stay again at that price, we were in 1 Bedroom Apartment on 14th floor.
Robert, Reis van 7 nachten, 17 feb. 2021
We did not end up staying at this property. The room was not as advertised on this website and extremely outdated. We left and the manager told us we would receive a full refund from lastminute.
Reis met vrienden van 1 nacht, 12 feb. 2021