Fitzpatrick Manhattan Hotel

Very nice hotel in a very nice area. I would stay there again without second thoughts. Staff very nice. Bed and pillows were good.

We always enjoy our stay at this hotel. The staff is friendly. The room is spacious and comfortable. The location is perfect and easy access to public transportation.

We love the Fitzpatrick Hotel. It is small and friendly and always neat and clean. It is totally a perfect European-style experience with Irish style and a great Irish breakfast. This hotel is our home away from home.

Everything about the hotel was excellent. From the drinks at the bar to the comfort and cleanliness of the room. The suites are well appointed and very comfortable. The only down side was the early morning construction. I realize that 8 am is not really early, but when you are looking to sleeping in, it does not lend itself to restful morning.

I wasn't told at booking that there was construction next door. They had me facing the construction but voluntarily told me they were upgrading me to a suite because of the inconvenience. I went up to my room (no one offered to help me with my bag,) and it wasn't a suite - it was the small double room. Construction started at 7:00am the following morning. I then went to take a shower and picked up the bathmat from the floor and a roach fell out of it onto my foot. I tried to call downstairs but couldn't get a dial tone from the phone. When I checked out, I told them about the lack of upgrade and the roach (I have photos and a video.) There was no apology, only a "you mean a water bug?" I said "no, a cockroach" and the lady at the desk insisted it was a "water bug" and that "this is New York, they come out of the drain and there is nothing we can do about it. You should have called us to clean it up." As I mentioned, the phone didn't work. The lady was so rude and never apologized, but as I got up to leave, she offered me a small discount. I appreciated that, but considering the 7am construction wakeup call, the lie about the suite upgrade, the roach, and also the shower which had inconsistent water pressure (went to a trickle twice,) I think they really should have done better than that b/c it was still really expensive. I moved to the Omni, Berkshire Place, the next day which was fabulous and the same price as my original Fitzpatrick quote. I'm very disappointed in my stay.