Great facilities- pool and views were lovely. Enjoyed the lagoon room.
Romantische reis van 1 nacht, 17 mrt. 2021
Guest rooms and facilities fantastic.
Breakfast we ordered from menu but received cold stale food from the dregs of the buffet.
On checkout they would not supply me with an itemised bill so I had to trust that the $648 they charged me was correct.
Gezinsreis van 2 nachten, 4 mrt. 2021
Room was Very Average
Not good value compared to other hotels
Zakenreis van 2 nachten, 2 mrt. 2021
Loved the location, loved the amenities and the rooms that have had a makeover! We will be back!
Gezinsreis van 1 nacht, 26 feb. 2021
High Expectations - Low reality
The hotel is dated and in need of a major revamp, the hotel was understaffed and the hotel was at 98% capacity, I had to call guest services to get my room made up because at 6.30pm it still hadn't been done, they didn't replace the shower gel etc, the terraces restaurant breakfast was good, the Oyster Bar was very disappointing and i would not go there again..
Shane, Reis met vrienden van 2 nachten, 25 feb. 2021
Our room was amazing. Ocean and pool view, huge windows that opened so it felt like we were sitting at the beach! Location of the hotel is perfect. Right on the beach, close to numerous dining options. Unfortunately, our interactions with staff were very average. Disinterested, lacking professionalism and just disappointing. And overall the hotel is looking pretty tired and needing some updates, maintenance and attention.
Romantische reis van 2 nachten, 25 feb. 2021
Great service, friendly and efficient staff, stunning location, pool bar was excellent. Beautiful ocean view room. Everyone there looked happy and i had a great time, thank you !
Reis met vrienden van 3 nachten, 24 feb. 2021
I liked the friendliness of the staff every where throughout the resort.
The quality of the food in the Oyster bar/ restaurant was 5 star. We had 1 of each of the oysters x 2. They were so tasty, shared the scallops, then had the prawns and snapper. It was my favorite meal of the trip.
Access to the beach was easy. That's where we swam the most. My husband said he always wanted to stay here, now we have and it did not dissapoint
Romantische reis van 3 nachten, 18 feb. 2021
Nice but tired
The Sheraton staff were fantastic. Couldn’t fault them at all but the hotel is very tired. The pool is in dire need of a refurb. Especially poor considering the level of hotel it is supposed to be.
The bathrooms need a renovation as well. To not have a walkin shower is so outdated and stepping into the bath off a step is also dangerous.
Nicholas, Reis van 4 nachten, 4 feb. 2021
Relaxing Family Stay
We have staying many times, as a family over the years. Always relaxing and memorable. Loved it.
Laura, Gezinsreis van 2 nachten, 31 jan. 2021