Residence Inn by Marriott Salt Lake City Cottonwood

Horrible stay. We stay at this hotel every time we visit family in SL and this will be the last time. The hotel has gone downhill. This stay it looked dirty, and they didn't bother cleaning our room one of the nights. When I called the front desk, the gal asked if we had our do not disturb sign on the door. I told her we did until 8am. She told me she checked the log and that's when they start in the morning and happened to come by our room. Really?? I actually called around 4pm that day and asked if they were still cleaning rooms. They told me yes. You'd think at that point they would be wise enough to see if our room had been cleaned and to make sure it would get cleaned. They really need to spruce up the hotel so that they can keep up with the local competition. Wifi didn't work well either.

Was very disappointed I the rooms. Very dated.

Not what one might reasonably expect; a bit disappointing. The separate bedroom was relatively small, with no room for luggage. So it's luggage in the living area unless one unpacks it all and puts everything in drawers. Also, the sink for the bathroom was not walled off from the bed. Disturbing to the person trying to sleep if someone is up in the night.

Hotel staff was very friendly and helpful. They provided information on breakfast service and even food delivery from nearby restaurants. The room was clean and kitchen had coffee maker microwave fridge and range for cooking. Enjoyed the spaciousness and we were not squished and bumping into each other. Bed was very comfy. Sofa was comfy. Shower had unlimited hot water. Impressed with counter space in bathroom. Closet was spacious as well. We did not take advantage of amenities. However, the pool was heated and the hot tub had guests who appeared to really enjoy it. It snowed overnight and into the morning and all the cars in the parking lot were buried. I was disappointed the sidewalks were not shoveled and driveway not plowed. Made for a mess getting to car with 5 inches of snow and driving out of there. Snow was in the forecast and the staff could have planned better to shovel walkways and make it safer to haul luggage out to car Overall it was a wonderful visit! Would come back in the summer to enjoy beautiful scenery and landscaping surrounding hotel!

We stayed here mid February on a family snowboarding trip. The location is conveniently located 20-30 mins from four different ski resorts. The hotel is clean and modern. Staff was friendly. The breakfast buffet is excellent but seating was somewhat limited.