Hotel Pentagon

Pictures and description are not accurate. Room was old and smelly. Hotel staff was rude during check-in. Again not what you would expect based on the description and website.

Ileanexis, Romantische reis van 2 nachten, 21 okt. 2021

Gecontroleerde Expedia-gastenbeoordeling

Disappointing

Very disappointed with this hotel. It was not as advertised. I didn’t find it clean.

Reis van 1 nacht, 21 okt. 2021

Gecontroleerde Hotels.com-gastenbeoordeling

The hotel was premanently closed and i wasn't able to call to cancel.

Gezinsreis van 1 nacht, 16 okt. 2021

Gecontroleerde Hotels.com-gastenbeoordeling

Very clean. Very friendly staff. Will stay again when in DC

Michael, Reis met vrienden van 2 nachten, 15 okt. 2021

Gecontroleerde Expedia-gastenbeoordeling

Room was clean and front desk called to check on us the first night we were there. The room itself looked like it was getting due for some on it. The walls had paint coming off of it in places. But it seemed clean, so we overlooked it. Conveniently located by a local city bus stop. Busy and noisy area. They advertise that they have a shuttle service from the airport. When I called about the service we were told that their shuttle wasn’t available, to call an Uber or a Taxi, rather rudely. The shuttle service was a selling point in booking at that hotel. So we paid for a metro pass and rode that over to where it dropped off, which was a sketchy neighborhood a couple of blocks over, and walked to the hotel with our luggage. We later learned that Arlington also has a bus service that dropped off in front of our room. Our sink would back up stuff from the drain whenever someone took a shower. Thankfully there were two sinks in our room, so we just opted to use the other sink and avoid calling someone to come deal with it while we were gone and away from our stuff. Breakfast needs to be advertised as a “continental breakfast.” Just some plain bagels (cream cheese the first day, none after that), pastries (for the first day or two then not even that), muffins, cereal, yogurt and some fruit. It was disappointing. The coffee was good for hotel coffee. The hotel was ok. It got the job done. Front office people were friendly, in person.

Linda, Gezinsreis van 3 nachten, 10 okt. 2021

Gecontroleerde Expedia-gastenbeoordeling

If you are on a budget I don't recommend it was you will need to pay a deposit of $100.

Betty, Zakenreis van 1 nacht, 10 okt. 2021

Gecontroleerde Expedia-gastenbeoordeling

Rat in our room

Laurie, Gezinsreis van 1 nacht, 9 okt. 2021

Gecontroleerde Expedia-gastenbeoordeling

.

Gil, Romantische reis van 1 nacht, 7 okt. 2021

Gecontroleerde Expedia-gastenbeoordeling

Roach motel

The hotel itself is very dated, but I gave it a low score because of a ROACH PROBLEM! I brought my family to the area for a family vacation, and I didn’t have tons to spend. I wasn’t expecting fancy, but the rooms were even “substandard.” There was a lingering smell of mold when we entered. We slept and endured, but I noticed the room hadn’t been adequately cleaned. There were still beard trimmings and hairs from someone before me, and some pieces of trash left on the ground! We were too exhausted to care that night, but the next morning we went to take a shower and found that a MASSIVE COCKROACH appeared from behind the mirror and came at us. This roach was ready for battle, and was a streetwise sucker. My daughter declared it a “dry shampoo day” and surrendered the bathroom to the roach while I called the front desk. The lady asked me what I wanted her to do about it, and I told her it was still alive and had set up command in the bathroom. By the time I had gotten off the phone, it came out of the bathroom and took off through the room. A man appeared to help and tried to catch it. It “disappeared” through a hole, and we couldn’t find it. About 10 mins after he left, it reappeared. If it even was the same one… 😳 So we were moved to another room later in the afternoon. All of that work was put on us, so I had to cancel some of our plans. We shook out EVERYTHING we had and took it with us. By the next morning there was another roach! They gave in and moved us hotels.

Michelle, Gezinsreis van 5 nachten, 3 okt. 2021

Gecontroleerde Hotels.com-gastenbeoordeling

Had a good stay. I was originally worried about our stay when I booked and read reviews, but I was pleasantly surprised with the place. Check in was easy, clerk was friendly. The room was clean and roomy, nice place for a motel. Is located 6 min from Arlington cemetery, 4 min from Pentagon city, and 11 min from DC. Satisfied with our 2 night stay.

Sarah, Gezinsreis van 2 nachten, 3 okt. 2021

Gecontroleerde Hotels.com-gastenbeoordeling