Holiday Inn Savannah S - I-95 Gateway

I think they are terribly shorthanded. Attendant was not at the front desk often due to "helping get room ready", according to posted sign. Room was very nice and comfortable, but needs to be truly cleaned. Sticky substance in the windowsill that was never removed during our 3 day stay. One day we left by 8:00 am and returned after 8:00 PM to find out our room had not been made up. We discovered they had 1 person trying to clean and make up rooms in the entire motel and the poor girl had been working all day. The attendant was scurrying about trying to help her. I fault Holiday Inn in not hiring enough help. The people they have seemed like they were very hard working, but one or two people cannot run a motel of that size. They also did not offer free breakfast, which could be a deal breaker. We paid over $100 per night and I feel like that's a lot and I really don't feel that it was a 5 star experience, so I am not giving 5 stars.

It was absolutely horrible as the hotel gave away my “guaranteed” room before we arrived. Because of this I had to spend a night in an unaccessible room even though I had reserved an accessible one. For someone with physical disabilities this was an actual nightmare!!!

The 2 things that we did not like. We were in a room next to electrical which we heard noice through out the night. Housekeeping never came back to clean our room.

Welcomed by overflowing trash cans at the front door and bags of trash in the ground floor hall next to the laundry/staff area. Arrived on a Sunday evening after what one would guess was a busy holiday weekend. Once in the room, room was clean.

The ice machine was missing from our floor. We had two towels in our room for three people and no extra toilet paper in the room. A charger was left in our room, when calling back the woman who answered seemed inconvenienced and said I’d have to call back.