Holiday Inn Savannah S - I-95 Gateway

The ice machine was missing from our floor. We had two towels in our room for three people and no extra toilet paper in the room. A charger was left in our room, when calling back the woman who answered seemed inconvenienced and said I’d have to call back.

Nice hotel. Check in took way too long. Waited about ten minutes while the person in front of me was checking in. I had prepaid my room and it still took ten minutes to check in.

Thoroughly enjoyed our stay. Loved added benefit of additional restaurants and bars within walking distance. Having said that, we finished each evening in the hotel bar where Tiera treated us royally. Room was comfortable, clean, and very quiet.

Checking in took a LOOOONG time. We are the third people in line. It took us at least 30 mins to check in. The staff (operations manager the day we checked in afternoon of May 25, 2019) does not know what she is doing. We requested for adjoining rooms when we booked the hotel a month ago and since we travelled from out of town and we have not seen our relatives for ages. They did not honor our request. Instead, the staff gave the adjoining rooms to other families who just made a reservation earlier that week. The housekeeper did not leave us towels and trash liners on the second night we stayed. The toilet is dirty and they need to disinfect it. The pool is dirty too. They did not maintain it well. We payed more than $300 for 2 nights for the hotel like this. We regret going to this Holiday Inn. Overall star rating is 2 stars.

A quick overnight stay and the staff was amazing. Room was great, easy walk for dinner.