Springhill Suites by Marriott Williamsburg

front desk staff was amazing, especially the night we checked in. very friendly and responsive! much appreciated after a long drive.

great especially grandson liked it

The overall experience was great my only issue was the extra hold put on my debit card. I didn’t appreciate that afte I paid $134 and change that and additional $50 hold would be added to my card for inncidentals. So my entire charge to my card was $180. That extra charge to my account overdrafted my account by $25. I spoke with the front desk and they told me that I will be reimbursed for the extra hold for inncedentals but I won’t get back the overdraft fee that it cost me and I would have to take that up with your website. I do plan to call customer service because I am very disgusted by this situation.

My stay wasn’t good the bed was comfortable but the carpet and sofa was heavily stained. And the television was so small to be shared by the sitting and sleeping area. So not worth the money. Pictures are convincing

I’ll be back! It’s close to my family when I come to visit. The hotel was clean, staff was friendly and the location wasn’t perfect.