Country Inn & Suites by Radisson, Waterloo, IA

Under construction - plastic over bedding, moldy and soggy fruit. Moisture and musky. Cleaning lady yelled at me to put shoes on in hallway. I was walking across the hall to another room. No bathroom services available for handicapped brother on first floor. We checked in at 830 pm and left at 8 am next morning. Went to same hotel in cedar falls and had to pay more money. That location was spotless and friendly. Minus my floor being soaked from the siding not being sealed to the window after renovation. The area between bed and air conditioner was covered in towels which was the best we could do in efforts to support our UNI family member during her homecoming royalty event over the weekend.

Renovations were underway-a bit of noise and dust during the day- but not a major factor. Room was clean and breakfast was very good.

They were remodeling, but this was not stated. I could totally understand the construction zone in the lobby with the remodel, but they put me in a room where the tiles were loose and coming up in the bathroom and there was mold on the wallpaper border.

On this trip we stayed at 3 different Country Inn & Suites, Council Bluffs, IA, Kearney, NE, and Waterloo, IA. The Waterloo facility ranks last. The room attendant did not service the room our first night. I requested at the front desk the second day that the hinges to the bathroom door be lubricated because it woke us during the night when the door was closed/opened. Nothing was done. The road into the facility was in dire need of repair. The ac did not work properly. The stairs were not vacuumed during our 3 days stay. The breakfast was very good. Would not stay at this facility again.

Enjoyed our stay. The staff were pleasant. Breakfast was good.