MAXX by Steigenberger Sanssouci Potsdam

Kamer was erg gedateerd, echter waren ze al wel aan het verbouwen om er een max van te maken.

Tapijten in gang en kamer aan vervanging toe, geeft slordig en vuil uitzicht. Wilden geen factuur uitreiken voor boeking via Expedia.

Room 106 was affected by noise perhaps the dishwasher in the kitchen or a Washing machine - suggest avoid this room if you are looking for quiet. No tea/coffee facilities in room. Front desk said would be provided upon request. Don’t feel that for the money this should be ‘at request’... no chance of late check out even 30mins without an additional €10. Again, disappointing. Best thing is how close you are to Palace Park & city Fußgängerzone

Fantastic location. Great restaurants near by. We did not like the mattresses. Great staff!

The Hotel is easy to reach and a good alternative for a reasonably priced stay close to Berlin. Check in was fast and efficient, the roome had all you needed for a night and was very quiet. good to know: as a guest you also receive a day ticket for public transport!

Very, very good location in a beautiful city. Also, conveniently located near public transportation. I would definitely stay here again! The only complaint would be that my room was right above the bench where people would smoke, so I couldn’t open my window too often. There also were guests in nearby rooms that would smoke by their windows, but it would drift into their rooms and the hallway.

Delightfully clean, good service and near transportation and nice neighborhood.

Sometimes it’s the little things that differentiate a ho-hum hotel from a superior one. The Maxx offers many excellent qualities, including a location precious few steps away from San Souci Park, an exceptionally quiet street for good sleep, and elegantly appointed rooms. Two things disappointed us in our stay; the restaurant did not seem prepared for dinner guests when we arrived. Only a few small tables by the bar were not labeled as reserved, even though there were only two customers present, neither of whom appeared to be dining. Further, we stood around for several minutes, expecting to see a host, a waiter, or even just a busboy. Finally we gave up and had dinner around the corner. Second disappointment was regarding the cost of breakfast at €19. I understand the Maxx offers a breakfast buffet, which may be very good value, but for guests with modest appetites, the entrance price is just not approachable. Again, we decided against eating at the hotel. It was a shame that such a magnificent property has significant flaws. Stay there if you’re visiting San Souci, but maybe plan to eat elsewhere.

Aexcellent

I had to add on an additional night to my orginal booking this was at the beginning of the bookingand I had to have a single room. On arrival the receptionist said she had a lovely room for me and I would not have to move. I soon realised the room for the three days was a single and hence I was being overcharged for the other 2 nights. On asking receptionist she originally denied this then said they could not refund the difference as expedia who owned hotels.com.au would not allow it. Hence I demanded to move rooms. I was given one without a working phone so had to move again. The hotel advertised the deluxe rooms had airconditioned NO room in this hotel has airconditioning. This bit has gone from website but it its place is ceiling fans again NO room has ceiling fans you can even see none in the photos. for For a deluxe room the single towel for showering was the thinnest Ive ever had in a hotel. There is the old system of shampoo fixed to wall so each person uses the same squeeze bottle. Ther was NO face cloths and with the coffee machine and shower gel in old unit 2 cups but only one teaspoon. From talking to people it appears the only difference between the top two rates is a coffee machine with 2 cups and one teaspoon. Bring your own and stay in cheaper unit. There are no safes in room and I was made to feel I was being difficult when I asked for a safe in the office. sarah abs sophie and the young males on reception did their best to help me management pls review ad.