Jurys Inn Edinburgh

Geweldig weekend in gezellige stad

Bedrooms need updated, very tired. No hot water Saturday and Sunday morning Hotel bar not available Friday and Saturday night due to private parties, which meant very limited drinks available in hotel lobby.

No hot water on both mornings

Our room was above a function room which meant no sleep until the disco finished at 00.50hrs and the party goers had all left. As the function was held in the bar and restaurant area paying quests were expected to either dine in the reception area or in their rooms. We were moved to a different room after complaining of noise next day which meant we were without a room from 9am until after 2pm, only to discover on closing the curtains at night that they did not fit well and the actual track was short/snapped. Decor shabby, cleanliness could be improved. Some reception staff need customer care course. One day breakfast tasted warmed up, hash browns were hard, over cooked eggs!

The best thing about this hotel is the location. Literally just off Royal Mile. The hotel staff were very friendly and hotel is clean and comfortable. Biggest negative is that the hotel and rooms are looking very dated, and for the price I paid this reduced my perception of value for money.