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3-sterren hotel in Addison met een buitenzwembad en een 24-uurs fitnesscentrum
Hotel was sold out my reservation was canceled
5 sep. 2021
The hotel was great clean close to a lot of activities and restaurants
28 aug. 2021
Deze accommodatie heeft aangegeven te voldoen aan de schoonmaak- en desinfectierichtlijnen volgens Ecolab (externe deskundige - wereldwijd).
Onthoud: verzamel 10 stempels en ontvang 1 bonusnacht*
Deze accommodatie bevestigt dat er momenteel maatregelen worden genomen voor een extra grondige schoonmaak en de veiligheid van de gasten.
De accommodatie wordt schoongemaakt met desinfectiemiddel, veelgebruikte oppervlakken worden tussen verblijven in schoongemaakt met desinfectiemiddel en beddengoed en handdoeken worden op minimaal 60 °C gewassen.
Gasten kunnen gebruikmaken van persoonlijke beschermingsmiddelen, zoals mondkapjes.
Er zijn maatregelen voor social distancing genomen, het personeel draagt persoonlijke beschermingsmiddelen, in de belangrijkste contactruimen zijn schermen tussen personeel en gasten geplaatst, er wordt regelmatig gecontroleerd of personeelsleden koorts hebben, gasten kunnen hun temperatuur laten meten, gasten ontvangen ontsmettende handgel, gasten kunnen overal contactloos betalen en mondkapjes zijn verplicht in gemeenschappelijke ruimtes.
Gasten kunnen hier contacloos inchecken en contactloos uitchecken.
Er worden maatregelen genomen voor een verbeterde veiligheid van de eetvoorzieningen.
Individueel verpakte maaltijden zijn beschikbaar voor ontbijt.
Elke kamer blijft minimaal 48 uur onbezet tussen boekingen in.
De accommodatie bevestigt dat deze voldoet aan de schoonmaak- en desinfectierichtlijnen van Ecolab (externe deskundige - wereldwijd).
Aangrenzende kamers kunnen aangevraagd worden, afhankelijk van beschikbaarheid. Informeer rechtstreeks bij de accommodatie via de contactgegevens in de boekingsbevestiging.
Voor de veiligheid van gasten is deze accommodatie voorzien van een rookmelder.
Deze accommodatie heet gasten van elke seksuele geaardheid en genderidentiteit welkom (LGBTQ-vriendelijk).
Houd er rekening mee dat culturele normen en het gastenbeleid per land en per accommodatie kunnen verschillen. De vermelde beleidsregels zijn verstrekt door de accommodatie.
Deze accommodatie aanvaardt Visa, Mastercard, American Express, Discover, Diners Club en Eurocard. Contante betalingen zijn niet toegestaan.
*Bekijk Toeslagen & Beleid voor extra details of extra kosten
Kyla, Reis van 2 nachten, 4 sep. 2021
Employees were good overall. Room was missing the smoke detector in the front of the suite. Some stains on the carpet. Sofa bed slanted severely downward toward the front in the sofa position (did not pull it out to sleep on it). Lighting in the bathroom was terrible for getting ready. Breakfast was going downstairs, looking at a menu, placing your order, returning to the room to wait for a call, going back down to get it, then returning to the room to eat it. Food was very salty and the order was incorrect. The room was designed poorly so every time a door was opened it blocked something else. Oddly enough, not the worst stay we’ve ever had but I think you can do better for the money. The lobby was very modern and clean so the room was a letdown by comparison.
Paul, Reis van 1 nacht, 15 aug. 2021
When we got there I had to remove a wash cloth that was stuck to the top of the shower but overall it was a nice place to stay. I would stay again.
Amber, Reis van 1 nacht, 12 aug. 2021
This hotel stay was extremely disappointing and I really need to speak to someone about getting my money back on this stay. The hotel had a smell to it as soon as you walked in the door and the air was not cool….this should have been clue number one on how the rest of it was going to be. I had gotten 2 rooms for one night. The smell of the hotel, the uncleanliness of the floors and walls on the way to the elevator only got worse and then on the elevator smelled like body odor and burnt hair. The smell continued to our floor as well as the dirty walls and floor. The first room they gave us had not been cleaned out and smelled like something had died in there (I took photos of this room) and the second room smelled musty. I went back downstairs to tell them of the problem and ask for other rooms preferably on another floor, which they did provide. When we went to the next floor down where the other rooms were the smell and uncleanliness was still prevalent throughout the elevator, hallway, floor, and walls again. Both rooms were musty smelling and both rooms did not appear to be the cleanest either including towels (have photos). One of the rooms had the TV going, lights on, and the pillows of one bed in the room all at the end of it as if someone had been laying on the bed watching TV in there. I was so over this experience! The only reason my family and I did not leave is because we just drove in from another state, we had children with us, and were too tired to deal with it!
Judy, Gezinsreis van 1 nacht, 3 aug. 2021
No Complaints!! Staff was very friendly, room was clean and stocked. Check-in & Check-out was hassle free. Location was great, there were many restaurants in the area. Breakfast was offered for a fee. Will definitely stay again.
Annestelle, Reis van 1 nacht, 10 jul. 2021
Great Stay. Good personnel. Elevator sucked but no deal breaker!
Patrice, Gezinsreis van 2 nachten, 9 jul. 2021
The front desk were very friendly.
Gezinsreis van 5 nachten, 26 jun. 2021
Misinformed about breakfast and got charged for breakfast that not have and nothing can be done about it.
R Towery, Zakenreis van 2 nachten, 15 jun. 2021
I had already answer a previously review, but I will tell you again. My stay at this Hotel was terrible, they had some kind of event with a very loud music, I call twice to ask to please lower the volume, and finally I had to go downstairs to the front desk to report it in person, they said that it should be over soon, it was already 10:50 P.M. also reporter that the bathroom door did not close right neither was able to lock. The hall way was dirty it didn't look like they clean it only vacuum.
Daniel, Gezinsreis van 1 nacht, 11 jun. 2021
The front desk area was okay, but the hall way on the second & third floor which are the ones where we stay were not very nice it look like they haven't been clean for a while only vacuum, but not a very good cleaning. I also reported that on Suite #220 the bathroom door did not close or lock, and they were having some kind of a wedding event that the music was very loud, I had to call twice, and went to the front desk to report it, the person in charge said that in 10 minutes which will be 11:00 p.m. the party was going to be over, but actually they didn't stop until 11:30 P.M. I think that events like these where they're going to have loud music should be schedule earlier, people come to rest and to have to hear loud noises.
Martha, Gezinsreis van 1 nacht, 11 jun. 2021