Waterfront Cebu City Hotel & Casino

Rooms, pools look old. Dining and buffet choices are Poor.

Decent hotel, the lobby area looks great with a good choice of restaurants. The room was a little tired though with furniture and fittings showing their age

The shuttle bus Down to the Antaya shopping centre is a big pull! Also the staff are excellent and really go out of their way to make sure stay positive and pleasing. Also excellent attention to detail by general manager Anders who runs the hotel to perfection

Love the Ambassador room and access to the ambassador club! Felt really spacious the rooms and the food was delicious.

We always stay at waterfront every time we come to Cebu!

Replacing elevators so service was slow. Should be complete by feb The team running the gym were great

I have a bad experience with their medical team there is no assistance from like they’re discriminating my husband. My husband was sick due to long travel and delay of the flight and he got sick and he went to their clinic hecwas only given note from the doctor to have some tests and tell him to go the hospital and admit yourself there. And let him ride a taxi going to the hospital alone. They did not even a medicine or pain reliever as if they want my husband to go out of the hotel and go to the hospital without their assistance and its a long story after that. I have a very bad experience in that hotel and I paid almost thousand for my stay. If I can only dispute my payment because its worth the stay the money I paid a lot. If I only knew I did not booked for 11days. My husband did not sleep there for a day after he went to the dr. The dr gave him some medicine to buy and gave some tests and its ok. On the next he went back to the hotel and the staff keep on calling in the room to follow up on him and my niece who answered and scolded them that he is ok he already went to the dr. And another one called again thats the time my niece get mad and told how many time you will call us thats already discrimination. We already tortured and stress in that hotel. This is my worse stay in that hotel.

My mom and my brother’s family enjoyed their stay.

It was fun and I had a great time... it was a good accomdation and I have fun and great time

Its always fun and great feelings everytime I check in ina hotel where in you feel comfortable and you feel safe because you had tried it before and I dont regret in choosing this hotel everytime I visit Cebu. So if there’ s another chance next time I will still wanted to stay at this hotel if its available.