The Betsy - South Beach

Prachtig hotel op toplocatie. Oude glorie, perfect onderhouden en gerenoveerd. Romantischer kan niet op Ocean Drive, in het hart van South Beach. Dienstverlening kon wel beter. We hadden geen stoel aan het bureau in de kamer en moesten dit 2x vragen aan receptie alvorens dat opgelost werd. Valet-parking kostte 45 USD per nacht, 3x zo veel als bij de naburige hotels, prijs werd niet op voorhand gecommuniceerd. Resort-fee van 35 USD per nacht komt er ook nog bij. Onterecht vonden wij want de beach club bleek gesloten toen we er waren (nochtans zat die o.a. in die fee vervat). Restaurant van hotel is te mijden. Ongezellig, heel pushy personeel, lekker eten wel, en even duur dan echte klasserestaurants in Miami Beach.

Beautiful authentic hotel located on Ocean Drive. A stones throw from numerous bars, restaurants and shopping. Exceptionally clean and comfortable. Only negative... would have appreciated coffee / tea maker in room.

Had a great time at the Betsy!! Staff were extremely helpfull and the hotel itself is beautiful! In a great location easily walkable to so many things!

This is the first time I’ve ever written a review in my life. I travel a lot for work and pleasure, and have never felt compelled to complain about a hotel before. However, in this instance, I felt it was warranted. We spent over $1800 for two nights, and expected a nice experience, and it was truly terrible. Starting with the room, the bed was tiny, when we booked a king; the sink was clogged and disgusting; and the service, even at check in, took forever. We waited more than 30 min at an empty bar just to order coffee. When we were literally never never even acknowledged, we asked for a table outside. We were put in the immediate sun with no shade, even though there were several empty shaded tables near us. Our waitresss was completely incompetent, and took about 20 min just to get us water. We heard several others staying at the hotel complaining about similar things, such as waiting approx 30 min just to check in. Overall, such a terrible experience. I will never stay at this hotel again, and would never recommend it to anyone.

Amazing hotel with incredible food and location... the only issue was the construction going on directly next door. We stayed in the Art Deco building (4th floor) and you will NOT be sleeping in past 7a. Even on a Saturday. Once that goes away the place will be perfect.