Smelly stained and terrible service from the moment I checked in , after I checked out I received a call asking if I extended my stay which I didn’t and that there were people in my room I still haven’t received my deposit by far the worst hotel I ever stayed at
Jeremy, Reis van 2 nachten, 26 jun. 2021
Pool and ice makers out of order!
Pool and ice machines are out of order. We were told by one reception that they would be fixed by our second day there, but when asked again, we were told they have been out of order since winter time and have no idea when they would be fixed. Unacceptable that it is not noted anywhere on the website, especially when you’re traveling and staying there when it’s 108 degrees. Also, the breakfast lobby was closed. Breakfast (frozen breakfast sandwich, yogurt, granola bar, and a juice) was given out in a bag from the front desk if you asked for it.
Ralph, Gezinsreis van 2 nachten, 25 jun. 2021
I've had better nights.
1. Shower head was huge, shower curtain has some weird slits at the bottom and also kept sliding down creating a total mess when taking showers.
2. Window curtain was a little tricky. Slept with the glare in my face and I could hear all the vehicles pass by on the nearby highway until 4:30am when we figured out how to close them.
3. Pillows are bulky and uncomfortable.
3. No ice available on site.
4. Breakfast in a bag was horrible. A little baby pack Hi C Apple juice shouldn't be served to an adult.
ESTHER, Reis van 1 nacht, 19 jun. 2021
When I first attempted to check into my room, it was locked from the inside. An attendant attempted to break into the room through the window, but he was unsuccessful. The very rude and inhospitable female attendant that checked me in did not apologize or offer any condolences for me having to wait for them to figure out the situation. She was rude and acted as if I was bothering her and wasting her time! She finally, after about 20 minutes or more, gave me a key card for a new room. I discovered that the key would not work. She gave me another set of keys that also did not work, and again another set that did not work. She rolled her eyes at me when I walked back to the front desk for the fourth time to tell her it still was not working. She walked to the room and tried it herself to discover the key card did in fact not work. By this time her manager showed up, her demeanor changed slightly for the better. She offered a pathetic apology for my wait and a forced smile. They ended up giving me a suite on the 3rd floor that reeked like cigarette smoke. When I got back to my room the next evening I noticed housekeeping had not come to clean the room or replenish any supplies. I called the front desk asking for some coffee, creamer, and sugar packs to be brought up and the same rude attendant from the night before told me I had to come to the front desk to get them. I was really disappointed with how I was treated and the overall condition of the hotel. I don't recommend
Robin, Gezinsreis van 2 nachten, 4 jun. 2021
Could not do a late check out. They wanted to charge an extra 25.00
Reis van 1 nacht, 3 apr. 2021
It was close to the freeway and easy access to restauranta
Romantische reis van 1 nacht, 27 mrt. 2021
We had a great stay. It was comfortable clean and we had all we needed!! Recommend staying here !!
Ralph, Gezinsreis van 2 nachten, 26 mrt. 2021
Noisy and room rank so bad i threw up!!! Literally all night I kept saying i cant wait to check out !!! Smells very bad
Gezinsreis van 1 nacht, 19 mrt. 2021
We liked the Suite: Living room w/TV,AC, Fridge and microwave. Separate Bedroom with King bed. Large Bathroom. But it was an Accessible Room, I didn't book that and I don't usually like them. It was OK.
It was DIRTY!!! I had to clean spots, drips, off of the walls, Doors, handles, light switches, etc. Some looked like coffee, others were red (food or blood) terrible.
one washrag was stained.
Nothing was availble, no amenities, Ice machines, gym, or breakfast. We got a bag with OJ, granola bar and cheap mini muffins. Awful. NO protein. Other Hotels are giving breakfast sandwiches, yogurt, etc. The next day we only got OJ and the yucky muffins.
Check-in was ridiculously slow, attendent didn't seem to know what she was doing. A homeless woman was sleeping on a sofa in the Hallway/lobby. We later saw her sleeping in the bushes outside. UGH!!!
The smell of Marijuana was in the halls and one day was in n my room! Its a no smoking hotel.
I guess you get what you pay for!!
Romantische reis van 3 nachten, 19 mrt. 2021
It was noisy and door would not shut properly. Most uncomfortable bed ever!
Romantische reis van 1 nacht, 15 mrt. 2021