The Hacienda & Spa at Hotel Santa Fe

We were upgraded to a lovely suite and couldn't have been treated more graciously!!!!

A Fabulous hotel property. Very friendly staff that really seemed to want to make your day better. Wonderful art in the hotel and an excellent restaurant. The rooms with a fireplace also had breakfast and a happy hour, which was well worth the slight up charge.

The property is nice. Common areas are a little old and worn. Our room was very nice and service was very good.

Hotel Santa Fe is one of our favorite places now! From the first moments we arrived, we knew we were going to be pampered. Our steward Mark guided us to the perfect parking place for our room, wrangled our luggage in, explained how everything works, and made sure we were comfortable. Our room was beautiful. Common areas and dining room are lovely and reflect New Mexico decor. Morning steward Eric was just as efficient to help us daily. While we can't comment on the highly ranked spa amenities, regular guest amenities we thoroughly appreciated include: in-room daily NY Times, in-room coffee and minibar, continental breakfast with yoghurt, fresh fruit and berries, selection of cereals, and excellent coffee with real cream. Daily 5-7pm 'Happy Hour' with red and white wines and choice of beers or soft drinks, cheese and crackers and hot selection, either vegetable tamales or pakoras etc. Wonderful salads and foods in the restaurant. Thanks to Maritzka for her excellent care of our room and for the turndown service when we were first there; her replacement gave ice but no chocolate or turn-down! We want to give a positive shout-out to Tai who normally works the front desk, who 'fixed' my iPhone. Hand-held shower is a joy! Suggestion: ask the steward to adjust the thermostat; or ask the desk for a flashlight since otherwise you can't read the numbers.