Montecassino Hotel and Event Venue in Toronto

Room was very clean. Customer service was excellent!

The hotel was not even like was pictured in the app. The lobby is stark and many locals just hanging out. The parking lot it dark in a sketchy neighborhood so heads up. The room was big and appears newly renovated. Bed was comfy. Has a separate bedroom which was good until you realize the power to the whole place was run from the front door. In order to have power in the bedroom you had to leave the hall light on outside the room. Also it was wired to a fan between the sitting area and the bedroom room. In order to have electricity in the bedroom you had to run the fan and the hallway light or even the wall plugs would not work. The café and bar are a janitors closet at best and breakfast is a continental but just toast, and old cereal. Not very appetizing. The towels in the room were dirty with hand prints as well as a suspicious brown streak. There was only one bath towel so I asked for more and they were dirty as well. Ordered another set and they were ok--I hope. The "event" and resort centre was closed off by heavy bars and the whole place reminded me of the movie, "the Shining" I definitely would not recommend it to others or stay there again.

Not a bad choice if you have a car

No hangers, lobby on second floor, breakfast was bread and coffee, room clean, nothing in the area to say anything about, an actual key for your room and only one available, elevator a little scary, service adequate. Reminded me of some place you go on hockey tournaments. Just a place to put your head down

There was a storm during my stay at which time the window severely leaked and I had to change rooms. The new room did not have a microwave as the first one did and a few of the towels and bath mat were missing. They polished the floors in the hallway at 10:30 at night and I was there for work and had to be up at 6 a.m. one of the elevators was down for a day or so and the button on the ground floor would not get the other to come down so I had to take the stairs to the 4th floor. Finally, they claimed to have upgraded the WiFi, however, even after the "upgrade" I was only able to get 1 bar of signal in my room.