Mercure Roma Piazza Bologna

Great location with local feel. Staff, albeit limited English, were friendly and tried to be helpful. As this is still Europe, the condition of the buildings were sub-par and older, some less clean than others. Overall, comfortable enough stay for our purposes.

The Hotel is very good

It was amazing. The room is perfect as well as the area, but above all the service was excellent.

The stay was good but the room charging was bad. I did not noticed until I revisit my booking. I booked 2 rooms, one for 3 person sharing with twin bed and sofa bed while the other for 1 person. Later I added another day for both rooms and stated detail the number of people for each room. Sadly I realized that the hotel gave me similar 2 rooms with twin bed and sofa bed. It also charged high for this setup. I just do not understand the hotel staff did not make the initiative to double check with me about the room setup. I also believe there is an error in the hotel.com website that submitted this setup to the hotel. I did specific the number of people for each room during booking using the website.

Overall was rally good. But my colleague and I stayed with exactly same rate rooms, there were difference between two invoices. One had no breakfast charge, the other had 2 breakfast charges, but the same total amount. It was wired...