The Ritz-Carlton, Berlin

The Ritz is an excellent Hotel and one of my favorites. Located in the Potsdamer Platz area and close to so many landmarks within walking distance. This hotel never disappoints.

The facility was was very nice as you would expect from a Ritz property. However, a few less-than-ritzy things dropped my rating. The toilets are located in the shower. Not next to it - IN the shower. So you will need to dry the floor surrounding the toilet after each shower if you hope to use it later without getting your clothes wet. The second demerit was the missing and moldy grout in the shower. We were not happy about having to stand in the mold lines around the drain. Not what you would expect here. Last, the elevators stopped working at one point during our stay. Although they were scrambling to figure out the problem, there was no notification to residents or adequate signage posted to work around this inconvenience. Altogether, there did not appear to be a well-documented plan of action for such an event and I would expect more from this hotel. If this were a Marriott or Hilton property, I could overlook such details. But for a Ritz-Carlton, this should be unacceptable.

Location was incredible and service was great! Only issue we had was that our room was a bit tired. We had, for example, mould in our shower which is unacceptable for a Ritz property. Would I recommend- absolutely! You can’t beat the location.

Perfect location, beautiful hotel. Walking distance from all the major tourist sites.

As you would expect this hotel really is 5* Great sleep - good mattress and pillows. Excellent location. 300m from the "House of 100 beers" Fantastic selection if you are a beer drinker. But probably of no interest if you are not!