Excelent Customer Centricity
The reception was very good. Excelent customer service.
Adriana Carolina, Reis met vrienden van 1 nacht, 28 dec. 2019
Close to transportation ++
Fairly good location. Very close to the train station which was a big plus. Breakfast was great and the people were nice and helpful. Room was very dated and a little run down.
Nicholas, Reis van 3 nachten, 23 dec. 2019
Breakfast was included but we were not able to partake because we had an early flight. A nice hotel close to the Florence train station. My only complaint is the the very hard beds and pillows. So hard I got very little sleep.
Gezinsreis van 1 nacht, 27 okt. 2019
Very old world charming hotel. Close to train station was first for us. Every place we wanted to get to was within walking distance
Reis van 1 nacht, 24 okt. 2019
I loved this property.
One, it is walking distance from Firenze main railway station.
Two, my very good room opened out to a balcony with a great view.
Three, we could walk from it to all the "main attractions" of Firenze.
Staff at front desk very helpful, especially Andrea (Andreas?) Grazie.
Romantische reis van 2 nachten, 6 okt. 2019
Great location near the train station and also bus depot. But easily walkable to restaurants and shops.
Reis van 4 nachten, 2 okt. 2019
Easy to get to from Firenze SMN train station
Hubby and I stayed here as part of our bigger European vacation. We only stayed here one night but I feel like we got a good feel for the city in that time.
This hotel is very close to the train station and very walk able with luggage. Just a heads up, (and this is not the fault of the hotel) there is a strong scent of urine out on the street near the front of the hotel. There were a few streets in Florence that had that same aroma so I am not sure what that's about.
The front desk staff was very friendly and helpful. They allowed us to leave our luggage when we checked in early because our room wasn't ready yet. The room itself was small and tired looking/feeling. The beds were a bit firm but not terrible. The bathroom was clean and the shower had good pressure. There is no view with this hotel. The appeal for this place is mostly location to the train station and it's position within the city being central enough to allow you to explore on foot. There are lots of food/beverage/shopping options nearby.
Overall, this is not a bad hotel. If you are just looking for clean, relatively comfortable, no frills type property, and a pleasant staff then this place is for you.
Shawna, Reis van 1 nacht, 27 sep. 2019
Our bathroom was so narrow one could barely get off the toilet .
Misquotes were abundant in the room.
Gezinsreis van 2 nachten, 18 sep. 2019
Very clean. Friendly and helpful staff. 3 minute walk from train station.
Reis met vrienden van 1 nacht, 20 aug. 2019
Perfectly central location
Location was so central to all we could have hoped to do. Great restaurants, laundry near by and a seamstress for an emergency repair. I felt really at home. Balcony was a real plus. Noisy on weekends because lots of people nearby.
Kay, Gezinsreis van 7 nachten, 27 jul. 2019