Surfer Beach Hotel

We just stayed here and came in on 6-6-19 and staying 3 days I had booked this months ago. About a week before we received an email letting us know that we could cancel due to work being done on the pool and patio area. Then I received a phone call from the hotel 2 days prior to our stay again asking if we wanted to cancel. I cant cancel because I work and this was my scheduled vacation and everywhere else was booked. I asked specifically asked the gentleman on the phone if the room I would be staying in would be affected and was told no we would be far away from the "work being done on the pool" When we got there we were given room 307 on the 3rd floor. We got to our room which was very small and the bath very tiny and wanted to see the "king room ocean view" well the ocean view was obstructed by the now "unforeseen" repairs that needed to be done to the outside of the hotel. Sorry but this was major work being done they had to have know about the repairs awhile ago, If I knew a few months ago about the motel repair I would not have stayed. The staff was good but I felt I was lied to about the pool repairs being done it wasn't just the pool it was the hotel itself. We travel to San Diego once or twice a year and will never stay at this establishment again.. The room itself very tiny no microwave the carpet very dirty needs to be torn up and put new flooring in. The bathroom smelled kind of musty. The parking spaces very small and it's hidden in website but it is 22.00

The room is in bad condition, the shower was tiny. Standing room air conditioning did not work. Pool was closed, which was a number 1 reason we picked this Motel, and based off pictures and reviews. I tried to chech out not even 2 hours after I checked in related on the condition of the room and the entire motel, but qas told i had to still pay for the night, was told they would wave the parking, but did not. I dont know how people are giving this place a 8. Even a 5 is too much. The manager was rude as well. The pool was closed. People shouldnt have to pay full price for half decent, dirty ran down motel with no working pool. I would say this place is best for college kids wanting to party.

Swimming pool was broken and this was not stated in the website or was told to us until the arrival at the hotel.

We had an amazing time. The staff at Surfer Beach is unbelievably incredible!!

Execelleny location in an older but maintained hotel. Staff friendly and accommodating, especially Nick and Mercedes. Have stayed before and will return.