Pleasant, comfortable, friendly and welcoming staff.
Tanya, Gezinsreis van 5 nachten, 19 sep. 2020
Booked a room for 4. No beds for kids. 2 x trundles dropped off, one broken and could not be used. Trundle mattresses were filthy and blankets smelled awful. Carpets not vacuumed well.
Gezinsreis van 1 nacht, 17 sep. 2020
Stayed for one night. No issues. Didn’t really have time to use the facilities other than the room - but the pool area looked nice. Unfortunately we didn’t have the best view, but if you have a view of the water - you’d be happy!
Sam, Romantische reis van 1 nacht, 17 sep. 2020
Reasonable hotel for the money however a little bit dated. Resorts location is good for easy access to surfers paradise bvld.
The only issues we had upon entering the room were the washing machine was leaking water into the bathroom which created a slip hazard for our young children which resulted into us having to turn off the water to the washing machine in order for it to stop leaking which is not too good after only being in the room for less than 10 minutes.
The carpets were also less than impressive with a lot of old staining and old damage around the room which didn’t give us a comfortable feeling as you spend a lot of time not wanting the kids to be sitting and crawling on the floor due to its questionable cleanliness.
Not much in the way of activities at the resort itself so we found ourselves spending a lot more time out in the Gold Coast area which can be a blessing but also somewhat frustrating.
The hotel Staff super friendly and very welcoming but parking was also a minor issue due to the large number of live in residents, parking spaces for guests were few and far between and felt like a constant battle to retain a space to park at the end of the day.
The other issue we found was a lot of noise from the down stairs bar would travel up to room with tipsy patrons roaming the hallways in the early hours of the morning with sound travelling quite easily through the hallways and into the rooms.
Overall our stay was.....ok 4/10
Bignuts90, Gezinsreis van 2 nachten, 10 sep. 2020
Room we got was really dirty walking through carpet leaving black dirt on our feet bugs inside bedroom Balcony really dirty bird poo everywhere blankets were dirty room smelt like it hadn’t been aired out in months pool area is beautiful but other than that would not stay again unfortunately
Rania, Gezinsreis van 1 nacht, 21 aug. 2020
Everything I needed close to everything, room was clean and staff were friendly.
Zakenreis van 2 nachten, 18 aug. 2020
This is a wonderful place to stay in a great location and at an affordable price
Kerrie, Romantische reis van 1 nacht, 7 aug. 2020
Put it this way...
Sat on the couch and my knees were higher than my butt!
Room looked and felt dirty.
Big wad of long black hair behind bathroom door ( mine is short ) and my friend has short blonde. Cigarette burns on the bathtub, crack in the toilet bowl, dirty patching on the floor of bath / shower.
Could write an essay..
Overall not happy!
Deb, Reis met vrienden van 2 nachten, 1 aug. 2020
Great location for us. Visiting son who lives on island so 2 min walk, also 10 min walk into middle surfers so very convenient. Room was very spacious, had a studio, but needs maintenance, lots of things looking tired and worn. In saying that, was comfortable and perfect spot for us. Will return
Alison, Reis van 3 nachten, 30 jul. 2020
My room was right next to shared dryers/washing machines which were extremely noisy, room was very outdated and smelly, was scared to sit on couch it was so stained and shower curtain was old and full of mould! Bed side lamp did not work, couldn’t wait to leave and unfortunately won’t be back :(
Zakenreis van 2 nachten, 30 jul. 2020