Hilton Garden Inn Madison West/Middleton

The hotel and staff are both very nice. I stayed for 10 days straight.. there for Epic certification. The shuttles to and from both Epic and the airport were available and always on time. Just make sure you tell the staff if/when you need a ride to the airport the evening before. There is a small strip mall behind the hotel that has various shops and restaurants. The hotel's pools are nice, and they do have laundry on site for a nominal fee. Overall, a nice location. Just a short drive or uber ride from the capitol and the cool bars and areas downtown.

The hotel is in a nice location and the staff is friendly. The room was nice enough, though not very thoroughly cleaned (there were urine spots dried to the toilet seat). There was also a loud chirp (as though the battery of a smoke detector were going out) that started at about 4 AM and continued every 15 minutes for a couple of hours. As this won’t be everyone’s experience, it is a perfectly good hotel with a nice bar and friendly staff.

It snowed throughout the night and the staff cleaned off every vehicle in the lot in the morning. Very nice gesture.

The woman at check-in was a little surly. I inquired about making sure I was signed up for a shuttle to the worksite I was there to visit, and she made a fairly big point of stating that because I had booked this through hotels.com I wasn’t eligible for the shuttle but that she would allow me on just this time. A gentleman the next day was quite a bit more friendly. It would be nice if the coffee in the lobby was free in the mornings since you can get it in your room anyway. My room was certainly well cleaned every day, but it was close to a noisy icemaker and over all my quality of sleep wasn’t great.Neither here nor there. The area it is in is fairly characterless. There is a restaurant within walking distance that was fairly overpriced with just so-so food. Could also walk to a Starbucks and a five guys for something more affordable.

Just a quick getaway with the kids. We went swimming, good overnight experience at the hotel and had a delicious breakfast to start our day! The kids were excited and loved it! The staff was very friendly and helpful. We will stay again.