Would not recommend
Extremely unhappy with the overall experience. I booked a 2 bedroom apartment and was given 2 seperate rooms, which meant 2 seperate holding deposits of $100 each, was told the parking was cheaper if I validated it with the hotel, it was 3 times the price if I had of not validated it. Kept getting stuck in the elevators as the cards kept “demagnetising” as they said. Room air conditioning didn’t work. When I tried to call and speak with reception about my concerns and upset I was spoken to very rudely and lied to.
Gezinsreis van 1 nacht, 23 apr. 2021
Good location and good service. Close to everything
Romantische reis van 1 nacht, 12 mrt. 2021
Great central spot to walk everywhere. We were there to go to capital theatre for a show so was in walking distance
Gezinsreis van 1 nacht, 5 feb. 2021
Took my little girl for her birthday stayed 3 nights
Leanne, Gezinsreis van 3 nachten, 4 jan. 2021
Great location! In the heart of China town, walk to Haymarket, Darling Harbour and nice close attractions for the kids. The mattresses weren't that comfortable and sunk in deeply when on it. The bathroom could be a little cleaner.
Gezinsreis van 2 nachten, 31 dec. 2020
Rooms were nice service was pathetic and the foyer smells
Romantische reis van 1 nacht, 18 dec. 2020
I didn't like checking in late getting my keycard and not being able to go to my floor as the Keycard didn't work. When I went done to reception no one was there so I was effectively locked out of my room !!!
Reis met vrienden van 1 nacht, 14 dec. 2020
Rooms very spacious and clean and staff friendly
Just didn’t like you can’t leave a deposit in cash much be credit card which takes 5 to 7 business days to be refunded.
When they take the deposit out of my account it comes out straight away but to put it back in it takes 5 to 7 business days.
This does not make sense to me, and very upset with this arrangement with hotels.
Dharon, Romantische reis van 1 nacht, 11 dec. 2020
Well, when you arrive to find no one at the 24 Hour reception for 45 minutes, noone answering phone, no toilet paper in room, stove doesn’t work, bed is broken, one couch fusion only, fridge is broken no mini bar, air connnotnworking properly, on a 37 degree day, no pool open, and rude customer service finally, you know it’s a horrible place to stay!!
JoSa, Romantische reis van 1 nacht, 28 nov. 2020
The price we paid for great accommodation in the heart of the city was unreal! Would definitely stay again
Jane, Romantische reis van 1 nacht, 16 okt. 2020