Dalmahoy Hotel & Country Club

Net buiten Edinburgh is dit een fantastisch hotel, ook als je niet komt om te golfen. Het is net een soort kasteel op een landgoed. Het is erg ruim opgezet, we waren ook wel even bezig om van de receptie naar de kamer te komen (maar we werden geholpen met de koffers), en er zijn veel faciliteiten die bij de country club horen, waar je gratis gebruik van kan maken. Als je niet perse in het centrum van Edinburgh hoeft te verblijven is dit echt een aanrader!

Prima, lastig hotel om de weg te vinden, maar verder perfect!

Great stay!,

We wanted a country getaway where we could relax and be together as a family. Dalmahoy let’s you unwind and is perfect for a winter escape.

As a couple, we booked in for Sunday night stay. On late-evening arrival, we were checked in by reception staff. Professional & prompt. Bad stuff. Our 1st room, was not in the main castle-like building, but down a series of add-on extensions, up & down stairs. The room was very (very) warm. No climate controls / air-conditioning unit. In the closet, was a budget desk fan. Not a great start. Next, the bathroom. Original door handle/lock was broke. Instead of being properly fixed, it had a sliding latch fitted & the little brass piece you hold was loose and nips (see photo). Then I noticed the towel warmer's exposed wiring (see photo). Given the room included a shower (therefore steam), & that wet towels are placed on tower rails, I had seen enough. This was a fire hazard & posed a direct risk of electrocution. I rang the front desk and asked the duty mgr to come down to the room. He arrived promptly. I pointed out the issues. In the interim, my partner also noticed a very loud, industrial sounding (tumble dryer-like) noise coming from the hallway. It turned out that the hotel elevator equipment needed a "temp" make-shift air cooling unit (industrial blow heater/cooler) to keep the electronics cool. And that this unit would be running all night. Unacceptable. Duty mgr found us a much better room (thanks), promptly & professionally. Hence my mixed reviews. Professional staff. Great leisure center. Lacking in attention to detail & room upkeep/investment.