Sheraton Miramar Hotel and Convention center

The only problem is that the parking is not included and Expedia or Sheraton should inform this.

Had a reservation in Valparaiso and so glad we blew it off and spent the extra dough to stay here. Very nice facility and you can Uber over to Valparaiso for the funky bohemian vibe if that’s your thing. Personally I like to do that and then return to a 4-star with a nice pool and rose’.

Great location on the water with excellent facilities. All the staff and friendly and helpful, particularly Paula at reception and all the dining room staff at breakfast.

They have a chilled water A/C cooling system. They turn the chiller off about 7 pm every night. By 8:30 pm you have to open exterior door for cooling. My room was next to highway, so I heard traffic all night. I complained about this, they sent a maintenance man up at noon, he said it as cool, yes at noon the chiller had been on for five hours. Three nights of little sleep and since of complaining they did nothing. Going to hotel Del Mar next trip.

This location is amazing. The pictures do not deceive. The configuration of the hotel provides a legitimate and beautiful ocean view for every room. It's really well laid out and organized. After walking around the town for a day it's clearly the best location, and best hotel with the best views in the area. We couldn't have been happy with our choice. Seriously it's the only one directly over the water. If there was anything that needs updating it would be the carpeting in the halls and the rooms. It is clearly old, a bit dirty and musty. But outside of that everything was wonderful (including the restaurant and the Concierge Luis). The staff was very accommodating with our odd schedule which made our travel much more comfortable. Due to a cruise we arrived at the hotel extremely early (9:30am) and departed on a late flight the next day (leaving for the airport at 6:50pm). The hotel allowed us to check in early (for a nominal fee). And they allowed us to check out late (3pm) and stay in the room until our ride to the airport arrived for a small hourly fee. They had to maneuver things around that allowed us to stay in the same room. Sooooo much nicer than having to check out at Noon and sit in the lobby or airport for almost 7 hours. So we really appreciate the customer service they provided. Thank You!!!

Nice property and friendly staff. Good location.

Really helpful staff, great location with easy access to town & restaurants

Very nice and unique location. Friendly and helpful staff. Large, modern and clean rooms. Great gym. Nice outdoor/bar area. Restaurant service was great, but they need to work on the food, it’s not up to par with rest of the hotel.

I didn't like that the billed me 121 for one guess and they charged for parking ... I was under the impression that parking was free. I would avoid it

Wonderful hotel right on the sea. Our room, 701, was like being on a ship with 270 degree views. The staff were so helpful as we were there during the uprising. The restaurant was superb, best meals in Chile. It is within easy and scenic walking distance of downtown Vina del Mar with a myriad of restaurants. The beach is right next door although the weather can be like San Francisco and foggy in the mornings. There is free parking---valet. We would certainly stay there again!