The place is old, not taken care of, no service, no where near a 4 star hotel
Reis van 1 nacht, 22 mei 2021
Stayed in accessible room, very spacious. Bathroom excellent size but tiles were slippery when wet. Room come with shower chair. Balcony was accessible. Great location. Needs more car parks as cars were parked against wall.
Cherie, Reis met vrienden van 2 nachten, 8 mei 2021
If I owned the hotel I’d be embarrassed to give out that room. Fridge in wardrobe so couldn’t open door or once finally opened couldn’t close. Fridge turned off over night, an unusable table, not even a bin. Exhaust fan not working in bathroom. Lower floor room which felt like walking through a hospital to get to.
Mathew, Reis van 3 nachten, 29 apr. 2021
POOL AND SPA SUPERB
Pool and surrounds great, parking limited. I really liked the pool and spa.!!!
BUT I had to park in entrance or on street. No toaster or microwave a problem. I cannot walk far so usually heat something in room. And the renovations next door, or above disturbing my sleep in.
karen, Reis van 3 nachten, 16 apr. 2021
Only 1 lift working. Obviously been water damage all the cornice is ruined. Sauna not working , pool closed , restaurant closed. This was in the middle of Easter weekend also.
David, Gezinsreis van 1 nacht, 6 apr. 2021
day stay from hell
Lift frequently out of service for short periods
Levels 1 and 2 jackhammer construction underway week days
Wet floors and fans going 24 hrs to dry carpet in hallways
Restaurant not open at night
Room phones did not work
About 8 or 10 in one bed apartment next door... noise stopped at 3.10am
larry, Reis van 2 nachten, 4 apr. 2021
Was pathetic rented out appartments that had been involved in a previous fire there was nothing mentioned about this in the booking so could not sit in the unit due to the smell of the smoke
Chris, Gezinsreis van 2 nachten, 18 mrt. 2021
The entire place stinks like Fire due to a large fire.
Romantische reis van 2 nachten, 12 mrt. 2021
Receptionist Gellie requires more training; my wife and I came in early with our son and Grandson to drop off our bags as we were aware check in was not until 2PM. However, she readily assumed additional guest were checking in (stating the room only allows twin occupants) and parking must be organised for our son’s car. She was advised our son was only dropping us off. Though we appreciate her effort for allowing us to check in early. Initially, she implied not available then changed her mind that the room was suddenly available. Eventually, finding out why - small/back room with a view of the hotel next door’s loading dock. Furthermore, an incident (Fire/12 March) occurred, no effort to check our situation. She was out in the foyer asking guests questions except us. We had to stop her for info when we were just right infront of her, somewhat of total disregard of our presence; inconsiderate, unskilled, among others.
Alvin, Reis van 1 nacht, 11 mrt. 2021
Clean and comfortable. Friendly and helpful staff.
Gezinsreis van 1 nacht, 10 mrt. 2021