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Hotel aan het water in Ocean Park met een restaurant en een bar/lounge
It had a great view. It doesn’t have parking and it was kind of difficult to find one in…
4 sep. 2021
The bathroom lighting was to dark. Needs more light and supplies
2 jul. 2021
Onthoud: verzamel 10 stempels en ontvang 1 bonusnacht*
Je dient de volgende toeslagen te betalen bij het in- of uitchecken:
Deze accommodatie bevestigt dat er momenteel maatregelen worden genomen voor een extra grondige schoonmaak en de veiligheid van de gasten.
De accommodatie wordt schoongemaakt met desinfectiemiddel, veelgebruikte oppervlakken worden tussen verblijven in schoongemaakt met desinfectiemiddel en beddengoed en handdoeken worden op minimaal 60 °C gewassen.
Er zijn maatregelen voor social distancing genomen, het personeel draagt persoonlijke beschermingsmiddelen, er wordt regelmatig gecontroleerd of personeelsleden koorts hebben, gasten kunnen hun temperatuur laten meten en gasten ontvangen ontsmettende handgel.
Individueel verpakte maaltijden zijn beschikbaar voor ontbijt, lunch en diner.
Aangrenzende kamers kunnen aangevraagd worden, afhankelijk van beschikbaarheid. Informeer rechtstreeks bij de accommodatie via de contactgegevens in de boekingsbevestiging.
Alleen geregistreerde hotelgasten worden in de kamers toegelaten.
Deze accommodatie heeft geen lift.
Voor de veiligheid van gasten is deze accommodatie voorzien van een rookmelder.
De naam op de creditcard die bij check-in wordt gebruikt om bijkomende kosten te dekken, dient overeen te komen met de naam voor de hotelkamerreservering.
Deze accommodatie aanvaardt Visa, Mastercard en American Express. Contante betalingen zijn niet toegestaan.
*Bekijk Toeslagen & Beleid voor extra details of extra kosten
The pictures of the beach are not accurate. There's no beach anymore since the water is till the wall level. Theres was no room service or room cleaning. The water from the shower kept overflowing into the bedroom and there were tons of mosquitos in the bathroom and the room.
Anurag, Gezinsreis van 4 nachten, 1 jul. 2021
We arrived around 3:30 after a 14hr flight. Check in was supposed to start after 3. When we arrived we were told the room wasn’t available. We waited around an hour to be able to get into the room. Room was clean. The patio however maintains a constant puddle on the ground and chairs were pretty dirty, so despite the ocean view we didn’t use it. The mosquitoes here are pretty abundant not in and out of the rooms. I would recommend bringing your own big spray. Our room was not cleaned the entire stay, I’m guessing due to covid. We needed to go to the front desk and be a bit pushy about getting a change of towels. The front desk was not very helpful, however the staff in the restaurant area are very kind and helpful. Overall this hotel needs some work with maintenance to the property, cleanliness as well as a more hospitable front desk.
KERI, Reis van 3 nachten, 25 jun. 2021
Hosteria Del Mar is a unique hotel in a beautiful location. You can’t be closer to the ocean. Some of the staff are friendly and some are not at all. Overall I would recommend staying here and I would stay again.
Romantische reis van 4 nachten, 17 jun. 2021
1st night was ok. 2nd night was terrible. They moved me next to the bar which was an upgrade room and pay extra for it but its loud and xant even rest. The desk is not helpful at all especially marlene who seems not happy working at all! Bartenders are nice thats extra and the stay is not comfortable as most of the hotels i stayed or apartels!
Reis van 1 nacht, 17 jun. 2021
When I was checking out, staff member was not polite or helpful. He was asking me for a receipt for the deposit refund if I wanted to get my money back when I was never giving one in the first place. I asked for shampoo and soap and the front desk did not have enough for 2 people. They never cleaned the room. The doors did not have the mosquito screen. No safe key available. No fridge.
Reis met vrienden van 2 nachten, 10 jun. 2021
Come visit Hosteria Del Mar, where the owner takes a copy of your debit card to make UNAUTHORIZED charges to your account days after check out. The owner told me he needed a copy “because the airport was requesting it.” I asked him what the airport had to do with his business and he was unable to provide a valid response. FRAUD. If visiting Puerto Rico for the first time, I recommend a hotel because THIS IS A “GUEST HOUSE.” It may be right on the beach, but that is the ONLY good feature of this guest house. Stay closer to San Juan or Condado Beach. No housekeeping taking your trash and providing fresh towels. You have to do that. The wifi, which is how your tv connects to shows, is slow or spotty. I tried to have breakfast (eggs) at the “restaurant” in the “living room” and it took 45 minutes... for eggs; there were no other customers. The staff, with the exception to the waiters, were rude. A blonde woman at the front counter refused to call a taxi when the Ubers/Lyfts were too busy and had the worst attitude. The other reviews are accurate. The owner is a money hungry, slum “guest house” lord, who does not care about customer service nor hospitality. It reflects in the staff, upkeep of property, and mistreatment of customers.
Reis met vrienden van 4 nachten, 9 jun. 2021
Staff was generally rude, shower head broken, restaurant was terrible. View was incredible, but aside from the view this place is awful.
Reis met vrienden van 3 nachten, 29 mei 2021
Very disappointing visit my sheets and towels were covered in stains. We had ants coming from outside. No fan in restroom. Water temperature was very inconsistent. Electric wiring was exposed. The website says refrigerator or microwave available upon request but when we asked the man looked like it was never an option. When asking for clean towels they question you why you want new towels. We had the do not disturb sign on the first day not any time after yet they never cleaned our room. No parking you had to park out on the street. It’s next to the beach good for view only not swimming current is really strong. Neighbor is gated which was nice but would not stay here again
Romantische reis van 5 nachten, 25 mei 2021
The location is great. The
Reis van 3 nachten, 21 mei 2021
What I did like was the property is in a gated safe community and sits right on the beach so we had access at anytime. What I did not like was there was no room service or housekeeping to clean our room. We had to change our own bedding and requested towels multiple times. For the price we paid I expected more but overall it was okay but I wouldn’t book again.
Reis met vrienden van 3 nachten, 20 mei 2021