Riu Vallarta All Inclusive

First off, we came in to find that the bathroom in our upgraded suite had not been cleaned. We immediately called the front desk and the manager came immediately and the room was cleaned. Next, we were very hungry after our early flight and we were referred to the Flamingo lunch buffet, it was terrible. Even my 9 year old soon was not satisfied with the food quality at this resort. Lastly, though the room was large and spacious, the bed was very uncomfortable and the resort was very outdated. On the bright side the environment was peaceful and there were lots of activities for the family to do. All of the employees were very helpful and quick to respond to our requests. The same Flamingo restaurant that we hated their lunch offered a reservations only steakhouse at night and the food was much better, so we ate there almost every night. We were able to get out and see the city and if you want to eat some fabulous food find out where the locals eat.

Walls are very thin so you can hear when anyone is talking as they walk down the hallways. Food is ok, but definitely gets repetitive after a few days.

Front desk is expcetionally rude. Our room wasn't ready until 530pm and when asked if we could "check out" a little later considering we got robbed from our "check in" time, the front desk woman stated the check in was our problem, not hers. This hotel's staff takes advantage of the fact that its guests have already paid and at their mercy. Bland food and hang over from well drinks. I don't want to forget to mention that they don't exchange dollars but you are encouraged to use their ATM machine. This hotel only exchanges pounds and canadian dollars..

Great hotel for an All inclusive experience. The food was spectacular, highlighted by Sir George restaurant which delivered on of the best meals of the trip for us. The beach is excellent with drink service on the beach. The water is very swimming friendly and even the less experienced swimmers can handle it because there weren’t and big waives. Alcohol was decent, they serve Whiskey, Tequila, Vodka Rum and Gin (none of them were fancy but they weren’t bad either.