2/10 – Matig
22 november 2022
Poor service
My reservation was for 5 days my first day was so terrible because the bed was very poor no hot water I was crazy the next day I spoke to the owner in she transfer me for 1 floor better bed but no hot water any time always something is going to be reaped never the day before my last day. They never communicate to me that if they take the power out for almost 5 hours I supposed to be on the dinner at 7 PM. I end up taking a shower with a water they provide me a gallon the owner she’s good the lady who work at the front desk she doesn’t care nothing she’s being more time talking with all the people and being her phone. Nothing else you told her something and she said OK nothing else it was really bad the honest she tried because she’s a very simple person but she try figure out problem and repair the problem but the end nothing was better. I take a shower I was sick and I request hot water several time my star is 2
The reason why I rented there because when you go see the front you can see the beach it’s nice, but the service and the communication is really bad. The bed is not very comfortable. You can feeling all the matter in your back.
William
William, gezinsreis van 5 nachten
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