Hestia Hotel Europa

Nice hotel on a good place at Tallinn, everything is close to the hotel

Goede locatie, dicht bij de stad en bij de haven maar bij aankomst was geen kamer beschikbaar ondanks bevestiging van expedia. Bleek dat de broker die de lamwrs verkocht had aan Expedia geen contact gezocht had met het hotel, geen fout dus van het hotel. Alles opgelost maar de copy vd factuur die ik na afloop van het hotel kreeg was veel lager dan de betaalde rekening aan Expedia. Ik voel me hier niet prettig bij, tussenpersonen verdeinen veel geld voor het doen van een niet correcte job

No nonsense hotel at good location. Near business district and the harbour.

Perfect helpful staf, and very nice place

The superior room has a nice balcony and a view to the port/sea. In summer time the sun is shining to the balcony about 4pm to 10.30pm. The room itself is spacious and there is a good bed with firm matress. The hotel is modern Scandinavian style and in good condition. There is a sauna and gym without extra charge. Cleanliness is very good, the only minus is a balcony because of the birds. If you don`t want to use the hotel parking, there is a large parking area next to it for only 4e/24h.

+ The food was amazing. - The sauna in the evening is 25 Eur/hour...I believe is a bit too much

We had to try six (6) rooms to find a decent one. This was not fun at 00:00 to 1:30. Room 414: Dirt on the ground, musty bedding, and the bathroom was streaked with dust and smelled of mildew. Towels were missing or messy. My skin is very sensitive, so I went to the front desk. The agent offered a new towel and a room change. Room 442: We immediately had to change again, as the bathroom stank of mold. The flooring is also coming up and the cracks are filled with nastiness. Cleaning needs new vacuums, seriously. Room 542: Mildew-y bathroom. In addition, the lights in the main room were not working, and there was a giant crack on the balcony door. Room 419: There was a bloodstain on the sheet and a moldy smell in the bathroom. Room 417: Again, more moldy smells. Room 415: There was no moldy smell in the bathroom and no blood on the sheets, and we were exhausted! Notes: -Blood on the mattress. -Residue splashed on the wall and floor of the bathroom. -Dried pee on the sides of the toilet. -Crusty shower heads. -The door didn't really work. Also: -Not all of the light switches worked. The room lights could be turned on without the key card. -The hotel elevators can be operated without key cards. -The towels were quite worn, and coming apart in at least one case. -The carpets are very stained and other patrons clearly attacked the furniture at some point. On the upside, the people working the front desk are very capable. It's not their fault the hotel is falling apart.

The best thing about this hotel is its location, 5~10 min walk away to the port and tourist attraction, plus right across the street, there’s a big shopping mall. The room is also spacious. But it also has a few problems with the room condition ! The drainage was poor that while a shower your feet are in not tidy water and on the tables and the beds you see dust. Cleaning seems not enough...

Staff were not very friendly. Never experienced anything like it anywhere else. Service was slow unfriendly. We ended up dining out elsewhere other than the hotel. Food wasn't that great anyway.

Room was big compared to other Nordic countries. Great view of harbour. Good breakfast spread. Stones throw from ferry terminal and a small shopping center nearby.