Large, spacious unit and fantastic pool area. Very clean. I’d have preferred a gym with more equipment and space, as I found it very small and basic. But otherwise, it was a fantastic place to stay for our 8 night holiday
Hayley, Gezinsreis van 8 nachten, 27 dec. 2020
Thanks but no thank
The rooms were very tired and need changing out. Some of the furniture was damaged, curtains had two rips in them that we saw, shower leaks on bathroom floor as it doesn’t seal, double beds are two singles together and hard (indicating cheap), no pool toys allowed in pool (hello kids are on holidays), grounds were the best thing there. They need a check list to itemise any damages, so it’s recorded. Wont go there again or recommend to anyone. I hope the state of the room doesn’t indicate the standards we received as we booked through hotels.com
Sherri, Gezinsreis van 5 nachten, 22 dec. 2020
Wonderful property that was clean and staff prompt to fix any issues. Close to a range of activities in Hope Island. We will be back.
Sharna, Gezinsreis van 13 nachten, 19 dec. 2020
They let us have a dog there for two and a half weeks then kick us out with three nights to go, don't refund our money AND take our bond.
Reis van 7 nachten, 27 apr. 2020
Firstly booked mid afternoon, arrived at 2:30pm manager was not aware of booking, I was told to go off until 4 pm so they could bring in cleaners.
The apartment was tired, rips in the couches ants through the master bathroom and in master bedroom making their way down walls behind bed.
Duncan, Zakenreis van 1 nacht, 21 mrt. 2020
Very comfortable and a lovely surrounding.
The reception desk was not manned because of the coronavirus which we thought was strange. However, as we were only there one night it did not bother us too much.
Judith, Reis met vrienden van 1 nacht, 14 mrt. 2020
Pool and spa was great. I had read some of the reviews about lack of cleanliness but our place was clean and tidy. Vending machine only took notes and there was no other access to bottled water without going offsite.
Reis met vrienden van 1 nacht, 5 mrt. 2020
I can’t advise because I couldn’t get in and didn’t get to stay in my room. No after hours service. No key left out as advised it would be for an after hours arrival. 5 phone calls and hung up on twice on hold. No calls back. No management to take calls. Can not get hold of anyone to find out how I get a full refund. Absolutely terrible experience with this site. No room, missed the event I was to attend and ended up driving through to home. A day later and still no call from anyone....
Romantische reis van 1 nacht, 28 feb. 2020
Good location, great pool, adequate parking and large apartment.
Wifi dodgy, tv did NOT work at all and reception were very average (if they were there at all)
Gezinsreis van 2 nachten, 27 feb. 2020
Customer service was terrible. Spacious apartment but hard beds and not very clean.
Camryn, Gezinsreis van 2 nachten, 27 feb. 2020