A great stay with excellent service.
Thank you to the staff at Montcalm
Joshua, Zakenreis van 1 nacht, 4 mei 2021
Awful service - closed hotel
I arrived to a closed hotel, I had sent an e-mail saying I would be receiving post. No answer, the day before my arrival they hotel sent out a confirmation of the booking. When I arrived (in a taxi) from Heathrow, a note on the door saying the hotel was closed and to go to their Paddington hotel. I didn't stay in their Paddington hotel which was more like a hostel. Maybe stop taking bookings and payments if you cannot offer a stay?
Carolin, Zakenreis van 7 nachten, 9 apr. 2021
I booked the Montcalm and they moved me here.
Daniel, Reis van 1 nacht, 25 jan. 2021
I need a refund because you said the hotel was open but you werent open when i tried to book an appointment?? where is my money??? you cant not give me my money when you were not even open?!
Yasmin, Reis van 1 nacht, 23 jan. 2021
Felt luxurious and very comfortable bed! For someone who suffers from insomnia, I was able to fall asleep a few hours before my usual time and then stay asleep!
S, Romantische reis van 1 nacht, 14 dec. 2020
Great staff and convenient for shopping.
Gregory, Zakenreis van 1 nacht, 18 okt. 2020
House keeping needs attention
The staff was very pleasant and helpful. However, it was disappointing to see that the room thermostat was inaffective, douche shower was dripping and the towel dryer was not working.
Akbar, Gezinsreis van 1 nacht, 17 okt. 2020
Staff were very friendly and the room was very clean.
The location is perfect!
Reis van 2 nachten, 16 okt. 2020
Great hotel in good location
Lovely hotel, staff very attentive/helpful. Although with the present COVID rules the hotel was still a good place to stay. Afternoon tea with free flowing Prosecco is a must try and lovely food. Hankies restaurant was also really lovely place for evening meal, Indian style food and pleasantly presented in a different format.
Andy, Reis van 1 nacht, 9 okt. 2020
Great Hotel. Great Location.
Top class service from friendly staff. Hotel and room was very clean and comfortable. Had a great nights sleep. Location was perfect, just a few minutes walk from Oxford Street.
Raju, Reis van 1 nacht, 26 sep. 2020