Holiday Inn Paris - Montparnasse Pasteur

This was the worst hotel I’ve ever stayed in. Upon arrival the lobby was run down, the paint was stripped off the walls and it looked nothing like the pictures. The elevator was broken so we had to carry our luggage up the stairs. When we got to our room it was even worse. The room was extremely small and it had a musty odor. The bathroom was unfinished - the toilet was literally inside of the shower (refer to picture). There was barely any lighting and the air conditioning did not work (it was 95F degrees in Paris). We asked for a different room since the heat was unbearable and the room looked nothing like what was advertised in the pictures, the front desk attendant told us we could view another room. When viewing this room we were SHOCKED. There were missing ceiling panels, stains everywhere on the carpets, and missing tiles in the bathroom. Motel 8 has rooms in better condition than this. Overall this was a terrible experience, 0/10 would not recommend. Beware the advertisement looks NOTHING like what you get.

It was fantastic!

The check in experience was terrible. We sat there for two hours. First we were told that the staff was changing shifts and then that there was a water problem. We were not even offered a glass of water. Once we were settled in, things were fine. The hotel was pretty run down but the rooms were kept clean. The location was ok. It seemed like everything we wanted to do and see was about twenty minutes away.

friends drove us to holiday inn, fortunately as we were told on arrival that no room available, and after long delay that another room had been booked for us at Mercure, by lobby appearance and front dest much better choice

The room I booked and paid for wasn’t given to me, they said they didn’t have more so they placed me in a very uncomfortable room with no space, two beds when I ask for one. They said for me go next day and ask if the room I paid for was available, just to let my luggage packed and they will move it, I expected them to make sure to give me next day the room I paid for and no me going after them claiming something I booked and once again paid off. Besides the space of the room how was locates at the end of the hall in a horizontal design was incredible uncomfortable, no space between the wall and how they accommodated the beds, Carpet terrible dirty, housekeeper very bad presentation, no hand towel, no iron at the room, coffee missing the next morning, ah and noise all nights from other rooms slamming the doors. Not a good experience for a renamed hotel.