Hilton Garden Inn Detroit/Novi

Every hotel I've stayed in for the last 50 years included breakfast in their price. This place wants $12.95 per person if you want breakfast there. We don't see ourselves returning here anymore.

We just love this hotel. This is our second stay in 4 weeks. Strange that a “thumb” family would drive 75 minutes to “vacation” in Novi, but our 4 year old feels like this is our new vacation home. Other than the pool her favorite thing is the couch/bed. She loves the family friendly pool. The workout room is adjacent to the pool, separated by all glass so you could workout and keep an eye on teenage kids. The property is immaculate inside and out. The lobby has a fireplace, tables, chairs, infused ice water and coffee out all day. The bar and small dining area is off to the side and always has a few customers for atmosphere. Room service food and breakfast is great. Lots of stuff to do across the street (Chuck E. Cheese, bowling, indoor putt-putt, and restaurants/bars). What really sets this place apart from other cookie-cutter quick stop spots is the staff and customer service. Top shelf. Patrick, Thor, Adrianna, Courtney, Jay, and others go out of their way to make this place one of the most guest-friendly hotels of its kind...and I spent years in motels/hotels for business. I cannot say enough about how they cater to their guests, and really go out of their way to be sweet to our little girl. 5 Star treatment. We will be there once a month for the foreseeable future. Keep up the good work.

I enjoyed my stay here. The area was quiet and the rooms were super comfortable. We had a long week on the road, covering 2,000 miles around the state, and needed some rest. The Hilton Garden Inn in Novi was perfect! There is a mall across the street and lots of other shops within a few minute's drive. We will be back!

We booked this hotel for the indoor pool but, it wasn’t heated and too cold to go in. Our room was near the elevator and you could hear the elevator every time it was in use. We had a handicap shower and each time someone shower the floor would get soaked!

The hotel was very clean and the staff was friendly. The only issue we had was the air conditioning unit in our room was very loud. I had to position two of our bags on top of it to get the rattling down a little bit but not much help. I contacted the front desk the first evening and he was going to look into it but nothing ever came of it.