Rixos Premium Dubrovnik

Fantastische accomodatie op een toplocatie. Werkelijk een uitstekende servicegraad. Letterlijk ieder stafflid is attent, vriendelijk en uiterst behulpzaam. Complimenten. Ik kan geen enkel verbeterpunt noemen. Prijs-kwaliteit is in verhouding met hetgeen wordt geboden. Ik kan dit hotel zondermeer aanraden

In short; excellent service, clean, fantastic breakfast, all accommodations are wonderful, great restaurants and food during the day and evening. Amazing Swimmingpool, beach area, sea view..... All staff was running the whole day to serve the guests, myself, no question was too much, the staff was doing their utmost to make my stay unforgettable! thank you

I am a wheelchair user. They had a ramp out front that they constantly blocked off with cars and I had to wait for it to be cleared every time I needed it. I asked for and received an accessible room. The toilet was extremely low to the ground and the handicap bar was too far away from the toilet to use. Each time I took a shower the water overflowed into the room. You also couldn’t access the spa or pool area as they had a ramp that was too steep an incline. I went only a couple of times and had to have people inch me down the ramp. Accessibility wasn’t great BUT it was probably better than other places. They had wide elevators and tile floors everywhere. In a pretty inaccessible city it was more than I expected. The only huge issue was the room flooding which I addressed but they didn’t respond. Everything else seemed good. Views were amazing, drinks and food were extremely overpriced but pretty tasty. Staff was incredibly friendly. They were doing a ton of construction when we were there so the jack hammer sounds during our massage wasn’t appreciated. Our beds were very comfortable, some of the best on our trip. Warning if you are smell sensitive be careful as the entire hotel smells very perfumy. The area was great, very close to Old Town but as a WC user inaccessible to walk. It costs 8 euros each way on an Uber and there are plenty of Ubers. I also loved going in off season because it was peaceful and uncrowded.

This is the off season in early march so they are still preparing the property for summer so the out door pool was closed but witch dose not mater because it’s cold out side. But the breakfast buffet is excellent and the staff are very helpful and professional. Overall a great stay I would love to stay here in the summer some time

Good location and walkable to old town. Beautiful ocean view, it’s really nice. Also hotel prepared the birthday cake for my husband. We appreciate that. We would like to come again.