2/10 – Matig
8 jul 2025
Pretty Terrible All Around
This was a terrible hotel. I arrived at my check in exhausted from travel and was handed my room key. I was surprised when I got to the room to see a very small full size bed when I had booked two twins. I went downstairs and was told that the bed just needed to be separated and that they would fix it and dress the other bed. I returned to the room to find two of the skinniest twin beds (think small size full bed and then separate into two beds. Like 2/3rds of a normal twin size bed)
Okay, fair enough at least there are two beds. Upon a closer look, it was clear to me that they just put fresh sheets on the one single and kept the other sheets on the other single because it was covered in brown hair. Gross.
I went downstairs and explained to the man at the desk that there was filthy sheets on one of the beds and the sheets were not changed. He said he was sorry and explained that they are short on help? WHAT? You are short on help so you make people sleep on dirty sheets? Ugh. I asked for new sheets and I changed my sheets myself.
The next day we were left one towel. I went downstairs and asked for another towel and the man at the desk said that there was nothing he could do because it was too late and it was just him at the desk. I asked why our room would only have one towel for two beds. He said he can't get me another towel. So my friend and I had to share one towel after making our own beds. This place is the worst hotel I have ever stayed at.
Heidi
Heidi, reis van 2 nachten
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