BEWARE: NOT a 4-star hotel
I arrived at the hotel at about 6.30 pm, and showed my documents to the receptionist. When asked he told me breakfast started at 8 am. I told him I had tour trips started at 7 am, and requested if I could be given some packed breakfast. He said, ‘No we do not provide that.’ I was surprised that it being a four-star hotel, it did not have the facility to provide packed breakfast. He told me it was not a four-star hotel; it was a boutique.I showed him the website where the hotel was being advertised as a four-star hotel. He said that was a mistake which he would get rectified. It still has not been fixed.
I went to bed around 10.30 pm and then woke up around 1 am, sweating and feeling dizzy as the AC was not working. I contacted the receptionist, and after sometime she said the AC had been switched off, somehow. She put the AC back on and it took time for the room to cool down before I could sleep again.
There is no provision of having bed tea or coffee in the room, you have to go down to the lobby. Also, a disposable shaver, shaving cream, tooth brush and tooth paste were not provided as is a norm in any four-star hotel.
I received a partial refund as compensation, but the hotel still lists itself as 4 Star. Beware.