There is nothing in the rooms listen in the booking list. Even not a hairdryer or a toothbrush available in the bathrooms.
Raz, Romantische reis van 1 nacht, 30 dec. 2019
Staff very helpful and supportive. Special the receptionist called Love she was magnificent and very supportive. Breakfast was excellent variety of different types of food and excellent taste. All the staff were excellent and excellent location with private beach. The hotel required to be upgraded to modern style
Romantische reis van 2 nachten, 11 dec. 2019
It was loud the two days I was there . Music blaring from 730 am until 830 pm. It’s not a place to go if you need down time like I did
Reis van 2 nachten, 20 aug. 2019
Place is ok stay overnight but nothing special. Location is nice.
Reis met vrienden van 1 nacht, 19 aug. 2019
The hotel is perfect but the restaurant is not clean
have been ill all the 2 days due to the food intoxication certainly fish not fresh
lionel, Gezinsreis van 2 nachten, 2 aug. 2019
Cant wait to come back!
What a great spot! Three nights = total relaxation. Gorgeous room (upgraded to a suite!), fabulous pool, great breakfast included and wow was Leon Munyeshuri a super accommodating front desk assistant manager. Thanks for making the stay truly unforgettable!
Jill, Romantische reis van 3 nachten, 9 jul. 2019
The property and staff were very good BUT the mattresses and pillows were not.....it’s too bad because everything else was good especially the food. Maybe they will get enough negative reviews about their mattresses to do something
Romantische reis van 2 nachten, 22 mei 2019
Will go again
I had a great time and was extremely well looked after, Duncan the GM offered an upgrade which was very welcome. Leon and Loce at the Front Desk were also eye helpful assisting me with scanning and copying of documents. Philbert in the restaurant was most attentive along with all of his colleagues - all in all a great stay and well worth it.
Jack, Zakenreis van 3 nachten, 7 mei 2019
It was really amazing experience. Friendly environment and an excellent location by the beach on lake Kivu. Very clean with many amenities, including fast internet.
Charles, Reis met vrienden van 1 nacht, 21 apr. 2019
Wonderful lakeside view
The hotel was real nice, clean, room spacious and we had an excellent seaside view. The room was clean and serviced well. The bed was really soft so be warned for those with back issues. The checkin was excellent. Service at restaurant was really slow.
Arista, Romantische reis van 1 nacht, 19 apr. 2019