The Empress Hotel Chiang Mai

Iam travelling the world now for 5 months .South East Asia is the last region of my journey and Iam very happy to have spent time here. I booked only 3 nights but stayed a week. I didn't get the name of the lady that showed me to my room the first day but I am sure her manager can track her down. Such a kind and thoughtful person, always super proffesioneel

Het is een leuk hotel, ligt overal redelijk ver vanaf. Met een taxi of tuktuk is er voldoende te regelen. Het hotel heeft 17 verdiepingen, op de derde etage is het zwembad. Voor het avond is er een buffet, leuk om een keer te doen, of a la carte. Het personeel bij de taxi's is uiterst vriendelijk en behulpzaam, met hun is er prima een dagtrip te regelen.

Prima hotel. Alles keurig verzorgd.

Heel fijn luxe verblijf. Enige minpunt vieze koffie, maar zeer uitgebreid ontbijt bij de prijs inbegrepen. Waanzinnig verwend met gangendiner met bloemen en cadeautjes omdat we 4 nachten bleven: Hotel is gunstig gelegen, voortdurend rijden er heel betaalbare toektoeks en taxi’s op en aan. Fijne sauna. Zeer genoten! Wordt wel een enorm hotel aan de voorzijde gebouwd, werd aan gewerkt door meer dan 50 man( kon ik tellen vanaf de 15e verdieping) dus binnenkort is aan de voorzijde het uitzicht minder wijds.

Behulpzaam personeel. Uitstekend ontbijt. Prachtig diner met kadootjes aangeboden door hotel na een vertraging van bijna 30 uur !!!!

Friendly welcme upon arrival. Had already a big surprice when i booked. A free dinner when booking 5 or more nights. Second surprice was the free welcome drink and the upgrade of the room. The rooms are nice and spacious with a very comfy bed. Not to big bathroom but had a huge walk in shower. For such a large room the tv was tiny ( think 24") Breakfast buffet was very good and staff helpfull and friendly. Not sure the pool and area looks as nice as on the pics because we only used the pool ones after sunset. If you like to work out in a gym think this one can be a bit dissapointing. Think the hotel is about 20-25 min walking from the most things and old city but there are Always tuktuks waiting nearby on the street. Not sure about a shuttle service from the hotel because we had a car. Many parking space as long there is not a party in the hotel.

My friend and I were welcomed so warmly from the first day we arrived. The staff gave us a bouquet of flowers and a bag full of delicious snacks on the first day! They also connected us to a tour operator when we wanted to schedule a trip for the next day. On our first breakfast, we were given key chains and on the 2nd (my birthday), they gave us a fruit platter with HBD message and candles. I also wanted to go to the nearby church and they gave me a ride. And when we were leaving, we got a free transfer to the airport, plus a set of necklace and earrings for each of us. We were so spoiled. And we love the room! Nice big bathroom with tub and separate shower, cable channels on TV, and very modern touch pad to operate the lights, etc inside the room. They have very cute and matching robes and slippers too. It was truly a wonderful stay. Thank you so much!

Excellent hotel at a reasonable price. Extremely clean and modern. The staff was very nice and would go out of their way to ensure guests are happy. One of the best hotels I've ever stayed in. When I go back to Chiang Mai I will definitely stay here again!

Very nice and friendly staff. Provide excellent customer service.

Lovely big room. Great pool. Plenty of loungers. 3 restaurants/ coffee shops. Steam room gym. Good location. Laundry and massage a few feet away ( or come to hotel either). Fruit and amazing goodie bag in room. Huge buffet breakfast choice. Western and Asian choices. Bread was yum. Staff country’s and helpful. No chargers ( that worked ) near the bed.