2/10 – Matig
27 juli 2024
We had terrible experience since we arrived. The check in office is 10 minutes away in Uber so it is an extra cost to staying at the property. Then when you arrive you have to call a toll free number every time to enter the building. The AC unit is barely functioning in the summer. You also have to empty the water tank for the AC unit. There are 3 rooms and only 2 AC units. Only 2 out of 3 rooms get any air and it is still stifling hot. The rest of the apartment is like a sauna during the summer, including bedroom #3, the 2 bathrooms, kitchen and common areas. It is unbearable to a point where we couldn’t stay for 2 nights. We are still fighting to get a refund. When we first arrived the AC was off and had tripped the electrical panel. Instead of sending someone to help they called to help us troubleshoot this problem. They did not offer standing fans (which other properties we stayed at have offered.) This apartment building needs new AC units that are large enough and plenty enough to cool the entire apartment.
Sandy
Sandy, reis van 2 nachten
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