Bad start that never recovered
My wife made an enquiry about cot hire over the phone after which she was told that the person who made the booking (me) would need to make any updates via email.
I did not confirm the cot hire via email but instead change the bed configurations to King size and agreed to the extra charges for that (via email).
When we arrived, we were told that the room had the king size set up and also the cot! And we had to pay for the cot.
So starting off on a bad / sour note, we went up to the room and the cot was actually a portable play pen. You have to break your back to place a baby in there.
The property’s carpet and floors are dark so you can’t really tell if they are dirty.
We had broken glass shelf and a stool stored in the robes.
The 2nd room’s curtain holder previously broke and instead of replacing it, they just taped it up with tape but the function wasn’t fixed and so you can’t pull the curtain all the way to the end of the wall.
In terms of the pros:
• great location in Broadbeach
• beds and sofas were comfy
I will stay in Broadbeach again but will try another property as this place & staff gave me a bad first impression and never recovered from it.
Gezinsreis van 4 nachten, 6 mrt. 2021
Robert, Reis van 5 nachten, 8 feb. 2021
We loved the pool and the beach view from our balcony was amazing. Would highly recommend this property.
Reis met vrienden van 9 nachten, 16 jan. 2021
3 Night Family Stay
3 night stay at Wave was very good. Apartment was very comfortable fir family of 5. Staff were pleasant.
Location is excellent for access to shops and cafes/restaurants and an easy shirt walk to the beach.
Whist pool is big the pool area is getting a little dated. View from rooftop pool and BBQ area is outstanding.
Would stay again.
Jeremy, Gezinsreis van 3 nachten, 13 jan. 2021
Bit disappointing really....
Nice apartments, but lack of management was disappointing. Noisy air conditioning from shopping centre and building immediately in front of the building. Nice pool but too small for the number of apartments and goes into shade after lunch - and too many unsupervised children - some throwing bread off the higher apartments into the pool. Roof top pool was closed... won’t stay again, plenty of others to choose from in Broadbeach.
Joyce, Gezinsreis van 4 nachten, 27 nov. 2020
Great location, would have been good to know roof top pool and spa was going closing and not able to use.
Margaret, Zakenreis van 3 nachten, 23 nov. 2020
Modern, clean and very comfortable resort right above Broadbeach’s restaurants and Coffee Precinct. Outstanding place to stay
Terry, Gezinsreis van 5 nachten, 10 nov. 2020
Always a good option in Broadbeach. Great location, good apartments and well priced.
John, Gezinsreis van 6 nachten, 8 nov. 2020
Loved everything , very convenient location, beautiful unit it had everything
Jane, Reis van 3 nachten, 30 okt. 2020
I liked that there were two pools. Our apartment was very big and modern. Staff were very friendly
Brooke, Gezinsreis van 4 nachten, 27 okt. 2020