W Boston, a Marriott Hotel

We were there for two nights. I will say rich as the front desk and the woman at the concierge were great. The rest would have been ok but : the valet text was not working: the sheets on the bed were not clean, they did not tell me when a fed ex box was delivered to me and said that was the hotel policy (which is unlike the many Marriotts I stay at around the country) and then I had to wait almost 1/2 hour for them to find the box that had been sent to me fed ex. I just would have expected more from this type of hotel.

Very nice spot, lots of great personal touches

Everything is excellent. Front office gave me late checkout. Definitely I will stay again and again when I visit Boston

Lovely new hotel in a great and convenient location. Only complaint is that they wanted to charge $50 an hour for a late checkout. I've never stayed anywhere before that wouldn't just extend it from noon to 1:00, which was all I was asking.

I was looking forward to this reservation, indulging in a "nicer" hotel than usual,, since W has a great reputation. I was Highly disappointed. The room was great. But. Everytime someone was getting out of the rooms i could feel the walls shake around me. Moreover, i came back to the hotel room after a long day of walking into the city and looking forward to take a bath. The lack on the bath was looking strange, but decided to give it a go, to realize that the lack was literally coming off while i was in the bath. The toilet was still dirty from a previous customer when I went into the room. When I check out, the man at the reception didn't even bother to ask me how my stay was. For 375USD a night, this is very disappointing. I'm currently in another establishment, that cost almost twice less, and it is really nicer.