2/10 – Matig
2 januari 2021
Very bad hotel - the boss is unfriendly
One my worse night in a hotel ever.
The boss is totally unfriendly. He tried to steal us during the checkout. He was asking 5,90€ for the tourist tax instead of 3,72€ as described in the booking confirmation. When I told him it was not correct, he insulted me. I was chocked. I travel a lot but never had such a behaviour by the boss of a hotel.
Additionally, the room was not proper.
there was a lot of dust on the walls. It smelled very strongly of cigarettes in the hallway and room. It is not possible to open the windows for ventilation. The air conditioning didn’t work properly and did so much noise. No door or separation for the toilets: not very romantic if you are 2... the toilet was clogged and nothing to unclog ... really disgusting!
We didn’t sleep good.
For breakfast, there were cereals which were already on the buffet the day before and were therefore unfit for consumption for sure during Covid...
I strongly recommend TO NOT BOOK this hotel which does not have the quality of a 4 stars.
I will also file a complaint for the boss's behavior which is totally unacceptable.
All my colleagues are informed and will never come back there.
Geverifieerde reiziger
Zakenreis van 1 nacht
Geverifieerde gastenbeoordeling van Hotels.com