I would fix beds to avoid noise when you move
Gezinsreis van 1 nacht, 29 mrt. 2021
There was a constant bad smell coming out near the room. The room also felt humid. Breakfast was mediocre.
Romantische reis van 1 nacht, 28 mrt. 2021
Its actually not on the beach which wasn't what was expected. The beds were extremely hard but everything was very clean, the location was very good. Central to things to do
Reis met vrienden van 5 nachten, 24 feb. 2021
initial rooms were small and mosquitoes were a problem. Fortunately we got upgraded to a 2 bdrm "house" with a lovely covered porch and kitchen area...and not so open to mosquitoes. Buffet breakfasts were good as were dinners but limited menu. The jungle landscape is very nice and the beach across the street is beautiful.
Gezinsreis van 2 nachten, 9 feb. 2021
Good, but eventful times in this tropical resort
This was a very nicely located and isolated resort in Puerto Viejo. Very nice, relax and zen vibes with friendly staff. Only thing is some employees I would say are too relaxed.
I had no phone working in my bungalow upon arrival, asked staff to fix it and never got it fixed with no follow-up, even when we left 2 days later.
We had bamboo parts of our roof fall on our front porch, thankfully no one was there. Staff removed the debris and offered a new bungalow if we desired, but I was leaving early in the morning with my family so no need.
The biggest issue I have is the availability of the staff. This is the first hotel I’ve ever been to in my life that does NOT have an employee at reception 24/7. We were not told, nor is it written anywhere on location on the Hotels.com listing that if desired to check out before 7am, that you have to warn a day before.
We had a long road trip ahead of us and wanted to leave early, so woke up at 5 to leave at 6am. Arriving at reception, it’s dark and no one is present. We’re told by kitchen staff that we can’t check-out and leave the key till the reception employee starts his shift at 7am.
We are forced to wait for the clerk to arrive and lose time/ground on our trip ahead. We have a 1 year old baby boy so time really is a big factor with children.
The clerk shrugged off our frustration! 😒
We were never told or warned about this policy and on the Hotels.com Iisting it says availability starting at 6am for reception.
Raoul, Gezinsreis van 2 nachten, 19 jan. 2021
Well hidden oasis
This place is great, the cabins are spacious and staff are responsive and helpful. My only not so good comment is the showers and toilets need upgrading. Otherwise a great place.
Jacqueline, Reis van 4 nachten, 27 dec. 2020
Cariblue resort is a paradise!! The place is stunning, in the middle of Puerto Veijo raw and wildly beautiful nature. The resort is beautifully kept and maintained. Clean, secure. The personnel at Cariblue is simply warm, professional, welcoming and kind. I can only have wonderful words and memories for this magnificent place! I highly recommend it!!
Federica, Gezinsreis van 6 nachten, 21 nov. 2020
The place is conveniently located right in front of cocles Beach and in the middle. Of literally the jungle, so youll really feel close to nature. The pool area is very nice, the room seemed to be a bit pricy as is kinda small but nice inside. The room did have a problem in the front door as won't close completely so mosquitos better be friends with. The restaurant is not functioning as you would expect from a 3 star hotel, they close 7 pm and the menu options are very limited. Staff is super friendly and courteous. Parking lot is ok although they don't have 24/7 security, just at night. The hotel is 20 min away from Manzanillo, the best beach in the area.
Adrian, Gezinsreis van 2 nachten, 16 okt. 2020
Truth be told, I know it's been tough for hotels and the tourism industry to cope with all the ongoing turmoil around COVID-19. However, out of all the hotels I've visited this year, I feel this hotel had the worst overall performance in health promotion and contact prevention. There is few evidence that the admin has even told the staff to use face masks at all.
Staff wasn't at all helpful or even friendly. The room we were accomodated to didn't meet our expectations and isn't worth te price we paid. The A/C was terrible.
Alejandro, Romantische reis van 1 nacht, 5 sep. 2020
The property was not clean from debris. We were not given a room till 5:00 and checkin was 2:00 the staff were very disorganized. Would not suggest this location to stay in. The front of the hotel near the main road looks like they have abandoned this area.
Lorne, Reis met vrienden van 1 nacht, 14 mrt. 2020